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5118: Maintaining and Troubleshooting Windows Vista Computers

in Rezound (England)

Classes Course

Place:

Sheffield

Price:

£875 + VAT

Duration:

3 Days

Start:

23/02/2009 other dates
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Requirements:

Before attending this course, students must have: Experience supporting previous versions of the Windows ... see more

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Course objectives:

This three-day instructor-led course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers. It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization's client computers.

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Course details

Type Course Duration 3 Days
Method / place Contact course provider Inhouse / Classes in Sheffield where
Suitability The audience for this course is experienced enterprise-level IT Professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. As working professionals, students must quickly resolve support issues by combining technical expertise with problem solving and decision making skills and a deep understanding of their business and technical environments.
Course objectives This three-day instructor-led course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers. It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization's client computers.
Requirements
Before attending this course, students must have: Experience supporting previous versions of the Windows operating system Familiarity with an IT helpdesk ticketing system Experience researching online and local knowledgebases Experience running commands from a command window, such as the DOS command prompt.
Price £875 + VAT
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Course programme

5118: Maintaining and Troubleshooting Windows Vista Computers

Course Outline
 


  • Module 1: A Troubleshooting Methodology
     
  • Module 2: Troubleshooting Operating Systems
     
  • Module 3: Troubleshooting Hardware
     
  • Module 4: Troubleshooting Networks
     
  • Module 5: Troubleshooting Security Issues
     
  • Module 6: Troubleshooting Applications
     
  • Module 7: Maintaining and Optimizing Windows Vista
     
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Venues and dates



Where Sheffield, 113 Arundel Street
When Start: 23/02/2009 Finish: 25/02/2009 See calendar
 
Where Sheffield, 113 Arundel Street
When Start: 01/06/2009 Finish: 03/06/2009 See calendar
 
Where Sheffield, 113 Arundel Street
When Start: 07/09/2009 Finish: 09/09/2009 See calendar
 
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On Rezound

Provider description
Rezound are a Microsoft Certified Partner for Learning Solutions (CPLS) and hold this at Gold level. We are also a CompTIA Learning Alliance (CLA) member. We provide a very comprehensive range of course subjects including .NET, Dynamics, SharePoint, SQL Server, Exchange , Windows 2008, PRINCE2, ITIL, Office 2007 and all of the key CompTIA courses including A+, Network+, PDI+ and CTT+.

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