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8521: Microsoft CRM 3.0 Sales Management

in Rezound (England)

Classes Course

Place:

Sheffield

Price:

£275 + VAT

Duration:

1 Day

Start:

05/02/2009 calendar
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Requirements:

Before attending this course, students must have: General knowledge of Microsoft Windows An understanding ... see more

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Course objectives:

This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subsequent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Inhouse / Classes in Sheffield where
Suitability Microsoft CRM Sales Management training is recommended for individuals or anyone that plans to implement, use, maintain, consult, or support Microsoft CRM in their organization. The class is targeted toward sales representatives, administrators, office managers, CEO's, and consultants who need to understand the technical aspects of Microsoft CRM and gain foundational knowledge of the application functionality.
Course objectives This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subsequent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.
Requirements
Before attending this course, students must have: General knowledge of Microsoft Windows An understanding of Customer Relationship Management solution processes and practices.
Price £275 + VAT
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Course programme

8521: Microsoft CRM 3.0 Sales Management
Course Outline
  • Chapter 1: Microsoft CRM Concepts
  • Chapter 2: Microsoft CRM Client for Outlook
  • Chapter 3: Sales Management Life Cycle
  • Chapter 4: Lead Management
  • Chapter 5: Completing the Sale
  • Chapter 6: Sales Productivity
  • Chapter 7: Sales Administration
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Venues and dates



Where Sheffield, 113 Arundel Street
When Start: 05/02/2009 Finish: 05/02/2009 See calendar
 
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On Rezound

Provider description
Rezound are a Microsoft Certified Partner for Learning Solutions (CPLS) and hold this at Gold level. We are also a CompTIA Learning Alliance (CLA) member. We provide a very comprehensive range of course subjects including .NET, Dynamics, SharePoint, SQL Server, Exchange , Windows 2008, PRINCE2, ITIL, Office 2007 and all of the key CompTIA courses including A+, Network+, PDI+ and CTT+.

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Words related to the courses viewed: customer relationship management

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