NEGOTIATING SKILLS
"I enjoyed it immensely and will be recommending it to
everyone! I'd like to do a refresher course in the future as it was SO
AMAZING! I think the courses here are the best I've ever been on."
Virgin
Books delegate
Whether you realise it or not, you already use negotiation techniques
every day in your professional and personal life. This course will help
you improve your skills and benefit from tried and tested strategies. And
the practical sessions will deepen your new knowledge of:
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the principles of negotiating
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the effects of interpersonal behaviour and relationships
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the strategies involved
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assessing priorities
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defining minimum terms and common ground
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dealing with resistance and conflict
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identifying what you can - and cannot - negotiate.
ProgrammeDay one
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Strategies and skills of negotiating
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Practice negotiations in pairs and teams
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Planning for effective negotiation
Day two
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Work-related negotiations exercises and feedback
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Effective verbal and non-verbal behaviour
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Individual coaching for effective negotiation
Your tutorsYour tutors are Ann Jackman and
Elaine Smith. Ann is an independent training and management consultant who
works in both the public and the private sector. Before setting up her own
business as a training consultant in 1990, Ann worked with the
Metropolitan Police as a senior civilian manager, a trainer and an
internal management consultant. Elaine had a successful career in the
Metropolitan Police Service as a senior manager and HR professional,
culminating in leading a personnel development strategy for 15,000
managers and support staff. Elaine went on to establish her own successful
training and development consultancy in 1994, later teaming up with David
Elliott, Judith Jewell & Chris Williams to form indigo & associates Ltd in
2003. Elaine has also worked as an associate tutor at the Chartered
Management Institute and at the National School of Government, where she
gained experience of developing trainers and training managers working
towards nationally recognised qualifications.
Note that most of
our open courses can also be run as in company events.
