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A Level Customer Service
- A Level
- Ashington
- Different dates available
...What will I study on the course? The award consists of 4 units: * Cultural awareness * The role of a customer service representative in welcoming... Learn about: Travel and Tourism, Travel Tourism, Customer Service...
- A Level
- Chesterfield
- Different dates available
...You will study a number of units including:Effective Customer Service • Support the Customer Service Environment • Providing Customer Service within the Rules • Impression and Image • Handling Problems... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
.../li> How to balance customer expectations against the organisations offer How complaints are handled Legislation relating to customer service. Communication on the customer service role: Communicating with customers Handling customer service information Working as a team Meeting the needs... Learn about: Team Training, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
... your knowledge of customer service, and give you a clear understanding of your responsibilities within an organisation. It is focused on providing practical skills, and you will gain real experience working in the college shop. The course is ideal for students progressing from Customer Service Skills... Learn about: Customer Service, Skills and Training, Customer Service Skills...
- A Level
- Milton Keynes
...Is it for me? Are you working in retail, catering or hospitality, recruitment or another customer facing industry? Do you want to gain a nationally recognised qualification to prove your competence in this important area?... Learn about: Customer Service...
- A Level
- Birmingham
- Different dates available
...This short course is aimed at people who would like to develop the knowledge and skills required for working with the public. This course covers all aspects of providing excellent customer service, how to improve current processes, understanding the organisation, the importance of communication... Learn about: Customer Service...
- A Level
- Leeds
- Different dates available
...The aim of the Customer Services Apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, Customer Service apprentices will be... Learn about: Customer Service...
- A Level
- Online
- Different dates available
- 2 Years
... Developing an effective workforce Motivating employees Operations Management: Making operational decisions Developing quality Customer service Working... Learn about: Financial Training, Cash Flow, Customer Service...
- A Level
- Bude
- Different dates available
.... There are plenty of opportunities to interact with people on a daily basis. What will you study on this retail knowledge distance learning course? On this retail training course, you’ll gain a more in-depth understanding of the following: customer service in the retail industry health and safety in a retail... Learn about: Sales Training, Customer Service...
- A Level
- Doncaster
- Different dates available
...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Skills and Training, Customer Service...
- A Level
- Milton Keynes
...Is it for me? This course provides the underpinning knowledge that is required by employees to work in a range of different environments within a customer service role. Students will be able to apply this knowledge in a variety of industries and job roles.... Learn about: Customer Service...
- A Level
- Ashington
- Different dates available
...This course is for people who will be delivering and managing customer service. You will be working without direct supervision or on your own. It is suitable for people who can influence what happens at work, have good communication skills and a wide knowledge of what to do, who to see and where... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge,... Learn about: Customer Service...
- A Level
- Leeds
- Different dates available
...The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, customer service apprentices will be able to contribute... Learn about: Customer Service...
- A Level
- Chesterfield
- Different dates available
... will develop knowledge of how an open-minded approach is needed to identify appropriate responses to these different needs. You will explore different sources of information about their destinations in order to know which services and resources are available to provide support and guidance to tourists... Learn about: Customer Service...
- A Level
- Bude
- Different dates available
... Administration Level 3 Diploma in Customer Service Level 4 NVQ Diploma in Customer Service Level 4 Diploma in Management Am I required to do a placement? This is a knowledge based course with practical aspects that will need to be demonstrated. You'll be assessed on the tasks you do at work and create... Learn about: Business Administration, Business and Administration, Communication Training...
- A Level
- Doncaster
- Different dates available
...One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression... Learn about: Customer Service, Skills and Training...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
- A Level
- Milton Keynes
...Is it for me? Are you working in retail, catering or hospitality, recruitment agency/consultant or any role which is customer facing? Do you want to gain a nationally recognised qualification to prove your competence in this important area? Then this course is for you.... Learn about: Customer Service...
- A Level
- Leeds
- 1 Year
...Travel and Tourism is one of the fastest growing industries in the world. This qualification gives you an insight into the many different parts of the industry, from the importance of customer service to the role and responsibilities of a Resort Representative and Air Cabin Crew... Learn about: Travel and Tourism, Customer Service, Travel Tourism...
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