Accredited How to be Assertive at Work

Training

Online

£ 10 + VAT

Description

  • Type

    Training

  • Methodology

    Online

  • Duration

    Flexible

About this course

Computer/Laptop with an Internet Connection

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Course programme

Introduction

This is course two in the communication skills series, “How to be Assertive at Work”. This presentation will help you to understand what assertiveness actually means and teach invaluable skills to help you to be more assertive both in the workplace and at home. We will look at the 3 most common behaviour types in relation to assertiveness, why people find it so difficult to assert themselves, the benefits of an assertive approach at work and finally the golden rules that you can follow to practice assertiveness for yourself.

Course Content

What “Assertion” actually means
Understanding behaviour types
Why people find it difficult to Assert themselves
The benefits of an “Assertive” approach at Work
How to do it!

Assessment

Assessment is carried out on line and consists of multiple choice questions

Certificates

Your certificate is available for download from your account as soon as you have successfully completed the assessment.

Accredited How to be Assertive at Work

£ 10 + VAT