Administration NVQ Level 1

A candidate must complete four units in total.

Mandatory units (two units):

• Carry out your responsibilities at work
• Work within your business environment

Group A (choose two units):

• Ensure your own actions reduce risks to health and safety (ENTO)
• Welcome visitors
• Handle mail
• Store and retrieve information
• Use IT to exchange information (IT user)
• Word Processing Software (IT user)
• Make and receive telephone calls
• Use office equipment