Advanced Leadership Skills For Managers

Overview

As a leader, you may sometimes wonder if your management is optimal and efficient. If you want to develop your potential as a leader, to enhance your performance as a manager and to inspire motivation and vision in your team, then this course is for you!

Who should attend

Supervisors, team leaders and managers who have gained experience of managing people and who want to refresh or enhance their management skills as a way of increasing their overall performance and that of their team.

Course objectives

By the end of this highly intensive programme, you will be able to:

> Identify the key skills of successful leaders

> Understand your personal management style to improve your leadership skills

> Develop strategies to keep your team highly motivated and enhance your leadership

> Develop your leadership skills and maintain commitment through interpersonal communication and time management

> Improve your leadership and overcome management problems and difficult situations

Course content

Introduction to Leadership

> Defining the role and characteristics of a good leader

> Identifying your personal style of leadership

> Assessing the key leadership skills

Build a Successful Team and Build your Leadership

> Distinguishing the roles and responsibilities within the team

> Recognising and managing different personalities

> Identifying the potential of individuals

> Delegating effectively

> Providing feedback

Motivate as a Leader and Achieve Results

> Setting motivating tasks (SMART)

> Inspiring with vision and involving your team

> Monitoring the results individually

> Developing individual coaching

> Setting appropriate objectives

Interpersonal Communication and Leadership

> Understanding the importance of effective interpersonal communication

> Enhancing your listening and questioning techniques

> Avoiding ambiguity and misunderstanding

> Using non-verbal communication tools

> Using your skills to negotiate with others

> Creating a dynamic of successful team interaction

Overcome Management Problems and Difficult Situations

> Using the appropriate type of leadership

> Dealing with difficult people and situations

> Working towards positive conclusions

> Dealing with unsatisfactory outcomes

> Solving problems through effective communication and assertiveness

Time Management for Leaders

> Understanding and implementing the 4 key actions:

- anticipate
- organise
- plan
- control

> Distinguishing urgent from important

> Organising your tasks by priorities: by day, by week, by month