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Keyboard Speed and Accuracy Development
Alpha Training
Course contents Typing assessment Accuracy assessment Corrective drills Speed tests Hints on improving speed Alpha Training...
(Secretarial Course in )
£ On request
Fire Safety
Alpha Training
Contents • Elements needed to start a fire • Roles & responsibilities • Action to take • Different extinguishers and their uses • Video with test paper to confirm understanding Alpha Training is one of the UK's leading independent professional...
(Health and Safety Course in )
£ On request
Infection Control
Alpha Training
knowledge Alpha Training is one of the UK's leading independent professional training companies. As well as offering pre...
(Health and Safety Course in )
£ On request
Medication Awareness
Alpha Training
Contents • Medication and the law • What is a medicine? • The 5 rights • Types of medication and their uses • Safe handling of medication • Recording • Missed/refused medication • Disposal of medication Alpha Training is one of the UK's leading...
(Health and Safety Course in )
£ On request
Communication Skills for Receptionists
Alpha Training
Ways to improve relationships at work Written Communication Effective message taking Alpha Training is one of the UK's leading...
(Secretarial Course in )
£ On request
Time Management
Alpha Training
for you Alpha Training is one of the UK's leading independent professional training companies. As well as offering pre...
(Team Management Course in )
£ On request
Secretarial Development
Alpha Training
Secretarial Development Course contents What is a secretary? How secretarial work is changing Identifying the skills you need Working with others Identifying your preferred role when working in a team The stages a team goes through as it develops Rec...
(Secretarial Course in )
£ On request
Managing Challenging Behavior
Alpha Training
paper Alpha Training is one of the UK's leading independent professional training companies. As well as offering pre...
(Health and Safety Course in )
£ On request
Health Care Assistant Induction Training
Alpha Training
Contents • HASAWA (test) • Manual handling (test) • Fire safety (exam) • Adult abuse • Food hygiene (exam) • Infection control • Basic life support (2hrs) • Managing aggression • Safe handling of medication...
(Other Health Course in )
£ On request
Community Carers Induction Training
Alpha Training
Contents • Introduction into community care • Philosophy of care • Client rights • Personal care- do's/don'ts • Communication • Infection control • Food hygiene (exam) • HASAWA (test) • Manual handling • Fire safety (exam) • Adult abuse • Common dise...
(Other Social Care Course in )
£ On request
Change Management
Alpha Training
Some of the areas contained: • Analysis of how the rate of change has speeded up during the past forty years • Look at the reasons for this both external and internal • Examine the effects of this on people and their motivation • Examine ways of intr...
(HR Management Course in )
£ On request
Teeline Shorthand Essentials
Alpha Training
Teeline Shorthand Essentials Course times • 10 x 3 hour sessions for groups of up to 6 delegates • 12 x 3 hour sessions for groups of 7 to 12 delegates • We recommend one session per week Alpha Training is one of the UK's leading independent...
(Secretarial Course in )
£ On request
Basic Life Support & Emergency First Aid
Alpha Training
the required standard, written question paper Alpha Training is one of the UK's leading independent professional training...
(Health and Safety Course in )
£ On request
Food Hygiene Awareness
Alpha Training
Contents • Importance of handling and preparing food safely • Food handling legislation • Infection control • Written examination Alpha Training is one of the UK's leading independent professional training companies. As well as offering pre-designed...
(Health and Safety Course in )
£ On request
Chairing Meetings
Alpha Training
Course contents Why meet? Establishing your purpose Planning and preparation Getting the agenda right Including the right people Practical paperwork Keeping to time Managing meetings The role of the Chair Facilitation skills Group dynamics Minutes Wo...
(Presentation Skills Course in )
£ On request
Coaching and Mentoring
Alpha Training
Course contents What is Coaching? Definition of coaching as a development tool Identifying appropriate coaching situations Planning and delivering a Coaching Session Defining the need Key stages of coaching Practical coaching skills Common coaching p...
(Train the Trainer Course in )
£ On request
Keyboard Essentials
Alpha Training
Keyboard Essentials Course contents: Delegates will learn all of the keys on the keyboard without looking and obtain a speed of approximately 15-20 words per minute. (Please note this does not normally include numbering) Alpha Training...
(Secretarial Course in )
£ On request
Risk Assessor Training
Alpha Training
the training to ensure competence Alpha Training is one of the UK's leading independent professional training companies. As well...
(Health and Safety Course in )
£ On request
Appraisal and Performance Management
Alpha Training
Course contents The appraisal/performance management process How the system works Who does what Benefits to the organisation, managers and individuals Setting standards and objectives What is the difference between standards and objectives? How to ma...
(HR Management Course in )
£ On request
Diversity Awareness
Alpha Training
Course contents Diversity- isn’t that just a Trendy Name for Equal Opportunities? Differences between equal opportunities and diversity Definition of diversity But I’m not Prejudice Exercises to explore personal values and prejudices Accepting differ...
(Intercultural Business Course in )
£ On request
