course-premium

Alternative Dispute Resolution (ADR)

4.5
5 reviews
  • The facilitators were excellent. Going away with good memories and impressions about London Corporate Training.
    |
  • This has been the best training course I have ever attended. I really enjoyed it. I liked the fact that a number of different training consultants were used, all of whom had extensive experience in the subject areas. This added to the variety of the experience. Furthermore, LCT employees were so helpful and kind to me. I wish you all the best.
    |
  • I would like to thank all the LCT employees. It was a really useful course and they made my stay in London better.
    |

Short course

In London

£ 2,850 + VAT

Be an expert at Alternative Dispute Resolution (ADR)!

  • Type

    Short course

  • Level

    Intermediate

  • Location

    London

ADR is the best alternative to judicial settlement of disputes. For this reason, London Corporate Training has organized the Alternative Dispute Resolution (ADR) course, a five-day programme that will look at some of the most popular methods of alternative dispute resolution.

The course is mostly targeted to legal managers, finance managers, commercial managers, claims managers and others. It will teach you the underlying principles of facilitated negotiation, which are adopted by an independent third-party, such as a mediator.

Its summary also consider how arbitration awards can be enforced through the national courts in foreign jurisdictions and why arbitration is so popular as a means of settling a dispute.

If you are interested on being part of this educational experience, ask for more information through emagister.co.uk.

Facilities

Location

Start date

London
See map
3 Shortlands, Hammersmith, London, W6 8DA

Start date

AprilEnrolment now open
AugustEnrolment now open

About this course

By the end of the course delegates will know how to:

• Evaluate alternative methods of resolving commercial disputes

• Distinguish between forms of ADR that give a binding decision and others that facilitate agreement between the parties

• Evaluate strategies for resolving conflict

• Prepare their organisation to participate in a dispute resolution process

• Plan a negotiation, including considering contingencies in the event of failure

• Apply negotiation techniques to typical commercial disputes

• Use appropriate behavioural styles in negotiation

• Consider the merits of using an intermediary to facilitate a win-win result

• Manage conflict through a negotiated approach

• Achieve mutually satisfactory outcomes in resolving contractual disputes

• Legal managers

• Finance managers

• Commercial managers

• Claims managers

• Supply Chain, Procurement and Purchasing Managers

• Contract Managers, Engineers and Analysts

• Anyone involved in the management of commercial relationships

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Reviews

4.5
excellent
  • The facilitators were excellent. Going away with good memories and impressions about London Corporate Training.
    |
  • This has been the best training course I have ever attended. I really enjoyed it. I liked the fact that a number of different training consultants were used, all of whom had extensive experience in the subject areas. This added to the variety of the experience. Furthermore, LCT employees were so helpful and kind to me. I wish you all the best.
    |
  • I would like to thank all the LCT employees. It was a really useful course and they made my stay in London better.
    |
100%
4.7
excellent

Course rating

Recommended

Centre rating

Boateng Barfi Ankrah

5.0
21/10/2016
What I would highlight: The facilitators were excellent. Going away with good memories and impressions about London Corporate Training.
What could be improved: .
Would you recommend this course?: Yes

Dalal Al Duaij

4.5
11/10/2016
What I would highlight: This has been the best training course I have ever attended. I really enjoyed it. I liked the fact that a number of different training consultants were used, all of whom had extensive experience in the subject areas. This added to the variety of the experience. Furthermore, LCT employees were so helpful and kind to me. I wish you all the best.
What could be improved: .
Would you recommend this course?: Yes

Dalal Al Duaij

4.5
07/09/2016
What I would highlight: I would like to thank all the LCT employees. It was a really useful course and they made my stay in London better.
What could be improved: .
Would you recommend this course?: Yes

Ade Al Yahyei

4.0
19/01/2015
What I would highlight: I had a very good experience throughout the course – very good trainers and staff. I thought that the introduction by the Executive Chairman was a very good gesture and one to remember. The overall experience was excellent - I gained a lot of knowledge. For me, it would certainly be worth coming back for other courses in the future.
What could be improved: .
Would you recommend this course?: Yes

Jacd

4.5
22/07/2014
What I would highlight: The entire course arrangement was excellent.
What could be improved: Nothing
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 15 years

Subjects

  • Dispute Resolution
  • Conflict
  • ADR
  • Finance Managers
  • Supply Chain
  • Mechanisms
  • Law
  • Arbitration
  • Pendulum Arbitration
  • BATNA
  • Negotiation
  • Mediation

Course programme

Introduction to Dispute Resolution

·Typical Causes of commercial disputes

·Common legal remedies from court action

·Do we want an enforceable court judgment?

·Litigation strengths and weaknesses

·Considering ADR contract mechanisms –tiered clauses

·Jurisdiction and applicable law issues

·Dispute case studies and exercises

Arbitration

·Arbitration principles

·When is arbitration appropriate?

·Selecting and appointing the arbitrator and the forum

·Strengths and weaknesses of arbitration

·What happens if we lose?

·Recognition and enforcement of arbitration awards

·Arbitration variants

oPendulum arbitration

·Class exercise: Preparing for arbitration


Negotiating solutions to disputes

·Conflict management styles

·Distributive and integrative negotiation

·Building relationships to improve success

·BATNA – What’s my Plan B?

·Negotiation phases

·Using “the third side” in negotiation

·Class exercise: Negotiation preparation and role play


Mediation

·Mediation fundamentals

·Facilitated negotiation and neutral intermediaries

·Appointing and Working with a mediator

·Process and Stages of a mediation

·Reaching a settlement agreement

·Class exercise: Mediating a dispute


Other Dispute Resolution Mechanisms

·What are the other choices and when might we use them?

·Conciliation

·Settlement conference

·Expert determination

·Neutral evaluation

·Dispute Review Boards

·Med/Arb

·Ombudsman

·Course summary and final exercises

Alternative Dispute Resolution (ADR)

£ 2,850 + VAT