Amadeus Expert

Vocational qualification

Online

£ 30/month VAT inc.

Description

  • Type

    Vocational qualification

  • Methodology

    Online

  • Duration

    3 Months

  • Start date

    Different dates available

Learn and understand all you need to know about the Amadeus online booking reservations system in this course, from the comfort of your own home! This Expert comes with comprehensive training in the Amadeus GDS system. It is suitable for beginners as well as those with some prior knowledge of GDS and will provide you with an expert level of knowledge in Amadeus GDS.

Amadeus helps airports and airlines work together to provide a seamless travel experience for the passenger integrating their operations to optimise efficiency, cost-effective, and passenger centric. Amadeus is one of the industry standard booking and reservation systems used by travel companies worldwide. Many travel companies will list a full understanding of Amadeus as 'essential' on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This course covers:

Airline Reservations (parts 1 & 2)
Automatic Fares & Ticketing
Car Hire
Hotel Reservations
Tour Reservations
TIMATIC
The course covers the same subjects as our 50 hour 'Introduction' course but in more detail and with more examples and exercises.

You don't need any prior skills in the subject area to start this course but we do recommend an intermediate ability to read and write English and basic maths skills. We recommend first studying the introductory course if you are unfamiliar with GDS systems.

Upon completion of this Amadeus course you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry. Courses' Content Creator and awarding body is VIASINC

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Reviews

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • Options
  • Amadeus
  • Ticketing Element
  • OSI Elements
  • Airline Reservations
  • PNR redisplay
  • Flyer elements
  • PNR elements
  • Amadeus Expert
  • Encode
  • Decode

Course programme

Airline Reservations – Part I
  • Lesson 1 - Introduction, signing in and out, work areas
  • Lesson 2 - Encode and Decode
  • Lesson 3 - Introduction to the PNR
  • Lesson 4 - PNR redisplay, subfield display
  • Lesson 5 - Timetable, flight details
  • Lesson 6 - Flight availability, return availability, schedules, shortcut flight info
  • Lesson 7 - Booking Seats from Availability
  • Lesson 8 - Name Elements, Contact Elements
  • Lesson 9 - Ticketing Element, Received-From Element
  • Lesson 10 - Build and end a complete PNR
  • Lesson 11 - Canceling and changing mandatory PNR elements
  • Lesson 12 - Mailing and billing elements
  • Lesson 13 - General remark and OSI elements
  • Lesson 14 - SSR and frequent flyer elements
  • Lesson 15 - Canceling and changing optional PNR elements
  • Lesson 16 - Advance seating requests
  • Lesson 17 - Seat maps
  • Lesson 18 - Request specific seats, specific seat wish, modify seating
  • Lesson 19 - Calculator and currency functions, minimum connect times
  • Lesson 20 - Help system
  • Lesson 21 – AIS

Airline Reservations – Part II

  • Lesson 1 - Advanced availability entries
  • Lesson 2 - Access types
  • Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
  • Lesson 4 - PNR claim, rearrange segments
  • Lesson 5 - Split PNR
  • Lesson 6 - Working with non-homogeneous PNRs
  • Lesson 7 - Working with customer profiles
  • Lesson 8 - Queue count, queue placement, option element
  • Lesson 9 - Queue access/exit, remove/delay queued PNRs
  • Lesson 10 - Segment status, schedule change, waitlist assurance

Automated Fares and Ticketing

  • Lesson 1 - Basic fare displays, carrier specific fares
  • Lesson 2 - Fare displays for specific dates
  • Lesson 3 - Additional fare display options
  • Lesson 4 - Fare display follow up entries
  • Lesson 5 - Fare notes
  • Lesson 6 - Itinerary pricing
  • Lesson 7 - Stored itinerary pricing
  • Lesson 8 - Best buy pricing
  • Lesson 9 - Pricing options
  • Lesson 10 - PNR fare elements
  • Lesson 11 - Ticketing
  • Lesson 12 - Issuing EMDs
Car Reservations
  • Lesson 1 - Car location lists
  • Lesson 2 - Display and book from multi-company car availability
  • Lesson 3 - Display and book from single company car availability
  • Lesson 4 - Direct car availability entries
  • Lesson 5 - Car availability options
  • Lesson 6 - Car sell options and direct car sell
  • Lesson 7 - Car segment modify entries
  • Lesson 8 - Car rate features, car terms, car policy

Hotel Reservations

  • Lesson 1 - Hotel location lists
  • Lesson 2 - Display multi-property hotel availability
  • Lesson 3 - Display and book from single property hotel availability
  • Lesson 4 - Direct hotel availability entries
  • Lesson 5 - Hotel display options
  • Lesson 6 - Hotel points of reference
  • Lesson 7 - Hotel features entries
  • Lesson 8 - Hotel sell options and chain-specific help pages
  • Lesson 9 - Book a hotel directly and from a location list
  • Lesson 10 - Change, add to, delete from, and cancel hotel segments

Tour source

  • Lesson 1 - The TourSource system
  • Lesson 2 - Book tours in TourSource
  • Lesson 3 - Modify a tour booking, complete TourSource entries

Timatic

  • Lesson 1 - Timatic Basics
  • Lesson 2 - Timatic full-text, guided/expert modes
  • Lesson 3 - Miscellaneous Timatic entries
  • Lesson 4 – Timaticweb
AssessmentThere is an exam to be taken at the end of each module and like the course, the exam is online too!

Amadeus Expert

£ 30/month VAT inc.