Course not currently available

Anger Management

Course

Blended learning in London ()

£ 949 VAT inc.

Description

  • Type

    Workshop

  • Methodology

    Blended

  • Class hours

    8h

  • Duration

    1 Day

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans, Anger Management is a key work & life skill. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t. The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimises destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organisation that edge.

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Subjects

  • Management
  • Anger Management
  • Anger Counselling
  • Psychology
  • Coaching Skills
  • Behavioural Therapy
  • Behavioural Safety
  • Behavioural intervention techniques
  • Self-improvement
  • Self assessment

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

What you learn:

  • What is anger?
  • Costs and pay-offs
  • Using an anger log
  • The anger process
  • How does anger affect our thinking?
  • Understanding behaviour types
  • Managing anger Communication tips and tricks

During the course you cover:

  • Recognise how anger affects your body, your mind, and your behaviour.
  • Use the five-step method to break old patterns and replace them with a model for assertive anger.
  • Use an anger log to identify your hot buttons and triggers.
  • Control your own emotions when faced with other peoples’ anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.
  • Communicate with others in a constructive, assertive manner

Additional information

Delivery Formats: All our in-house training course are available tailored to yours and your companies/delegates needs with our CTP (customised training programme) solution. Designed to meet any challenge or level required. Ask for a full proposal for your training, tailored to suit you. In-house training at your premises - £949 for a group of up to 12 per day  (ex travel*)

Anger Management

£ 949 VAT inc.