-
All
-
Online
-
Filters
Anger Management courses Manchester
-
I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
← | →
-
The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
← | →
-
Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
← | →
- Course
- Manchesterand2 other venues
- Birmingham, Kendal
- December
- 1 Day
...will send you full details of the course with information on how to book a place/s Defining and comparing assertive, aggressive and passive thinking and behaviours... Learn about: Body Language, Identifying Goals, Building Confidence...
...will send you full details of the course with information on how to book a place/s Defining and comparing assertive, aggressive and passive thinking and behaviours... Learn about: Body Language, Identifying Goals, Building Confidence...
-
I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
← | → see all
-
The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
← | → see all
-
Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
← | → see all
-
The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
← | →
-
The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
← | →
- Course
- Manchester
- 1 Day
...communicate and understand the value of customers whilst showing them how to deliver exceptional customer service. The course content listed here is designed... Learn about: Customer Care, Customer Manager, Customer relationship...
...communicate and understand the value of customers whilst showing them how to deliver exceptional customer service. The course content listed here is designed... Learn about: Customer Care, Customer Manager, Customer relationship...
-
The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
← | → see all
-
The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
← | → see all
Similar training online and classroom-based
- Course
- Online
- Advanced
- Different dates available
- 15h
...Anger Management is essential as anger issues can affect anyone’s life and career. If you are someone who helps people with their anger issues, then you will need to be learning more about anger management and this advanced course has been designed for you. You will understand the dynamics... Learn about: Client-server development, Managing time, Anger Management...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded... Learn about: Anger Management, Basic Problem Solving Tools, Management Control...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you