Appraisal Skills

"I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/Personnel management. Our continuing engagement of his services is a testament itself" - H.R. DIRECTOR

ABC Training Solutions come to you! We do not deliver PUBLIC courses. We come to your company's premises to deliver courses for 1 to 8 (or more) delegates in topics such as supervisory skills, management skills, leadership development, exceptional customer service, telephone techniques, recruitment interviewing, coaching skills, train the trainer, time management, performance management, asssertiveness, appraisal skills, presentation skills and receptionist skills. All you need to do is provide a room to deliver the training.

At the end of the 1 day appraisal skills training course, participants will be able to: -

• Understand the purpose and benefits of appraisal, for both Appraiser and Appraisee
• Appreciate the consequences of delivering a poor appraisal process
• Define what the annual appraisal interview covers
• Appreciate the challenges of getting across ‘pictures’ of performance levels to the Appraisee, particularly when dealing with qualitative standards
• Effectively prepare for the appraisal interview
• Appreciate the importance of effective feedback
• Define what the annual appraisal interview covers
• Appreciate the challenges of getting across ‘pictures’ of performance levels to the Appraisee, particularly when dealing with qualitative standards
• Effectively prepare for the appraisal interview
• Appreciate the importance of effective feedback
• Apply the E.E.C. (Example, Effect, Change) model for giving feedback on staff performance
• Apply the 3 steps to assertive behaviour in interviews
• Apply effective questioning techniques using the T.E.D. (Tell, Explain, Describe) and funnelling models
• Understand and apply the S.M.A.R.T. model for setting objectives
• Appreciate the range of development opportunities for the Appraisee, in addition to training courses
• Undertake an appraisal interview

Training Course Overview:

A variety of training methods are used on the training course, including syndicate and group discussion, exercises, demonstrations and ‘mini skill practice’.

A feature of the training course is the use of a Knowledge/Skill Checklist - a list of the knowledge and skills being developed. The participant self-rates at the start and finish of the day, to establish the extent to which they have benefited from the workshop. This also gives them, and their line manager, further analysis of their strengths, highlighting any further development needs.

Delegates will be supplied with full support documentation, supplied in spiral bound format.

A mini exhibition of interpersonal skill books, additional handouts and ‘hints and tips’ sheets will be provided in the training room, for delegates to visit during ‘down-time’ e.g. at breaks; finishing an exercise before others.

Prior to delivery of the appraisal skills training course, we would host a telephone meeting with you to establish the nature of the delegate’s roles, their strengths and development areas and any areas of the course you would like us to emphasise.

About the Trainer

Bryan Edwards, Founder of ABC Training Solutions Ltd, has over 18 years experience of interpersonal and managerial skills training in commercial and non-commercial organisations. Bryan is a Graduate member of the Chartered Institute of Personnel and Development. Bryan personally delivers all the training.

Bryan travels extensively across the U.K. to deliver training, as well as delivering in local areas such as Worcestershire, Warwickshire, Gloucestershire and the West Midlands.