The Art of Delegation, Motivation & Empowerment

Course Summary

There are three fundamental tools for being an outstanding manager

1. To be able to motivate your team
2. To be able to properly delegate to them, and
3. To understand what it takes before a person can be empowered.

Whilst some managers are born with an instinct for this, the bulk of managers realise it is a skill they must develop.

Learn the characteristics you need to know about a person before you can motivate, delegate or empower them. Look at the rule for delegation, the rules for empowerment, and the information you need to know about your team members before you can properly motivate them.

What you will learn

• The seven characteristics of a high performing team
• How to motivate your team
• Understanding a team member's development stages
• Determining the unique behaviours of your team members
• Delegation - when to and when not to
• Who can and can't be empowered and why
• Accountability and empowerment
• Casting a motivating shadow

Workshop Timetable

9.00am Welcome and Coffee

9.15am

• Introductions
• Motivation, delegation and empowerment - why are they linked?
• Why can't everyone be empowered?

10.00am

• Motivation:
  • What are the behaviours of your team?
  • How does that affect their motivation?
  • Flexing your style to fit each team member
  • Understanding the complex characteristics of team members

11.00am Break

11.15am

• What you need to know before you delegate
• Characteristics of a high performing team
• What is the appropriate leading style?
• What is a trust bank?

1.00pm Lunch

2.00pm

• Delegation
• Rules
• Do I delegate or do I empower?
• What do I risk delegating?
• You can expect more if you inspect more

3.00pm Break

3.15pm

• Empowerment
• The need for accountability
• Removing the 'Don't blame me culture'
• Accountability vs. responsibility
• Benefit of empowerment
• The two major elements of empowerment
• Casting a shadow
• How the shadow concept works
• Casting a motivating shadow
• Action plan and final summary

5.00pm Close