Assertiveness and Confidence in the Workplace

Learn techniques and strategies for being assertive and raising self confidence. Identify what causes low self esteem. Examine the different behavioural styles which may affect confidence. Learn how to improve communication & relationship skills with others. Challenge in built beliefs. Shift personal perceptions away from negative thought patterns. Understand how other people influence self esteem and develop skillsto deal with criticism. Learn to say NO. Plan action you intend to take to improve confidence. Suitable for anyone in the workplace who is in need of a boost of confidence to improve their effectiveness in the working environment.