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Assertiveness courses Winchester
- Course
- Winchester
- 2 Days
..., and desires of others that your own go unfulfilled? Assertiveness is the ability to express needs, set limits, and state positive and negative feelings...
- Course
- Winchester
- 2 Days
.... And how can you make sure that you are doing the right job at the right time? • How to stay in control and do what's important • Assertiveness: how...
- Short course
- Winchester
... want to achieve • Apply key influencing skills eg Listening exploration, finding common ground, being assertive appropriately • Handle opposition...
Similar training online and classroom-based
- Course
- Online
- Different dates available
... for you. Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive or passively accepting ‘wrong’. Assertive individuals are able to get their point across without upsetting others or becoming upset themselves. Although... Learn about: Confidence Training, Assertiveness Training...
- Course
- Online
- Beginner
- Different dates available
...Conclusion Customer Service Basics Customer Service and Retention Templates Customer Service & Retention Checklist Customer Service Checklist Customer... Learn about: MS Excel, Customer Service, Customer Retention...
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