Want to boost enrolments? Login and promote your courses
Searching for courses? Login or register
Courses    
Most popular search | Share this page  
open My list: 0 courses
Courses related: intermediate life support | assertiveness workshop | assertiveness course manchester | assertiveness training manchester | assertiveness courses manchester | assertiveness at work | support the health and safety of yourself and individuals | assertiveness glasgow | intermediate life support manchester | immediate life support
Homepage > Personal Development > Communication Skills > Assertiveness

Assertiveness For Support Staff

in CSE-Demos Training and Development (England)

Classes Workshop

Place:

London

Price:

£845 + VAT

Duration:

2 Days

Start:

04/12/2008 other dates
See course programme

Request free information

Course objectives:

Boost your confidence, build your self-esteem, control your aggressiveness and stop being submissive.This course builds skills and techniques to ensure you achieve the outcomes you want in a wide range of challenging situations.

CSE-Demos Training and Development

CSE-Demos Training and Development, is a subsidiary of Group Demos. Who is Group Demos? A training and publishing company with offices all over the world: London, Paris, Brussels, Berlin, Beijin...

see more

Contact course provider

 

Request information

Contact directly and with no obligation with
CSE-Demos Training and Development
You must complete all fields on this form in order for us to send it to the course provider.
We have highlighted incomplete/ incorrect details in red.
* Compulsory fields
By clicking "Email request / Telephone" you registering and accepting the Terms of Use and privacy policy of Emagister.
I wish to receive the personalised newsletter (during a maximum period of 15 days)

Availability?
How do I enrol?
Where can I get more information?

The person in charge of this course will receive your information request instantly.

Response time:
:| :) ;)
Average Fast Very fast
 

Course details

Type Workshop Duration 2 Days
Method / place Contact course provider Classes in London where
Suitability This course is for any member of the support staff who wish to improve their personal effectiveness by learning and applying the techniques to develop a more confident manner in all situations.
Course objectives Boost your confidence, build your self-esteem, control your aggressiveness and stop being submissive.This course builds skills and techniques to ensure you achieve the outcomes you want in a wide range of challenging situations.
Price £845 + VAT
Get direct information on how to enrol, venues and availability...

Assertiveness courses (from other course providers)

 
Assertiveness At Work
Pass training
London - £275 + VAT
 
 
Negotiation Skills Training
Natural Training
London - £750 + VAT
 
Assertive Communication for Women
H2 Training & Consultancy
London - £275 + VAT
 
Assertiveness & Confidence Building
Stand & Deliver
London - £249 + VAT
Compare the selected courses

Course programme

Assertiveness For Support Staff

Overview

Boost your confidence, build your self-esteem, control your aggressiveness and stop being submissive.This course builds skills and techniques to ensure you achieve the outcomes you want in a wide range of challenging situations.

Who should attend

This course is for any member of the support staff who wish to improve their personal effectiveness by learning and applying the techniques to develop a more confident manner in all situations.

Course objectives

By the end of the programme, you will be able to:

> Define and understand assertiveness and the styles of behaviour
> Recognise the benefits and value of assertive behaviour versus other types
> Recognise your own style of behaviour
> Deal with your language and body-language to act in a more assertive way
> Handle difficult situations and conflicts
> Boost your confidence and build your self-esteem

Course content

Define Assertiveness and the Style of Behaviour
> Identifying the benefits of being assertive
> Understanding the difference between:
-assertiveness, aggression, submission
> Identifying the principle human behaviours of workplace situations
> Understanding the importance between:
-language and body-language

Recognise your Own Style of Behaviour
> Establishing your individual style
> Analysing your strengths and weakness
> Managing your stress effectively
> How you are perceived by others
> How you perceive others
> Learning to put value on your self-esteem
> Identifying methods to build self-esteem and develop confidence
> Building relationships with other employees

Resolve Difficult Situations and Conflicts
> Identifying real difficult situations outside the workplace:
-aggressiveness, submission...
> Managing stress and tension in relationships:
-how to avoid fixed and antagonistic positions
> Avoiding confrontation and conflict and neutralising negativity
> Understanding the basics of Transactional Analysis
> How to adopt a confident style and to be a good example

Using Assertiveness Techniques
> Starting by using positive body language
> Knowing how to ask others clear questions
> Answering and saying what you think and feel (feedback)

Training Method
During the course delegates participate in interactive sessions with discussions, exercises and case studies. Delegates work from real-life experiences. By the end of this course, delegates formulate a Personal Action Plan (Who, What and When) to be applied immediately upon return to work.

see the full course programme

on request

get more information on the programme directly from CSE-Demos Training and Development.

Request information for free
Get direct information on how to enrol, venues and availability...
 

Venues and dates



Where London, Boundary House, 91 Charterhouse Street
When Start: 04/12/2008 Finish: 05/12/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 14/02/2008 Finish: 15/02/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 06/03/2008 Finish: 07/03/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 12/05/2008 Finish: 13/05/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 14/07/2008 Finish: 15/07/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 04/09/2008 Finish: 05/09/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 02/10/2008 Finish: 03/10/2008 See calendar
 
Get direct information on how to enrol, venues and availability...
 

Ex-students

 
Opinions
 
Have you attended this course?

Voice your opinion and help thousands of other users
Get direct information on how to enrol, venues and availability...
 

Course provider details

Provider description
CSE-Demos Training and Development, is a subsidiary of Group Demos.

Who is Group Demos?

A training and publishing company with offices all over the world: London, Paris, Brussels, Berlin, Beijing ...
34 years' experience, 32,000 clients, 800,000 delegates, 1,500 trainers...
The goal of Demos is to enable managers and their teams to remain competitive, as well as acquire and master new knowledge and personal skills.
This enables an organisation to adapt to economic, technological and environmental changes.
Get direct information on how to enrol, venues and availability...
 

Most searched for in Assertiveness

Information related to Assertiveness

International sites Spain  |  Italy  |  France  |  Mexico  |  Germany  |  UK  |  Japan  |  Argentina (new)

Words related to the courses viewed: self esteem negotiation skills

emagister.com complies with the 15/1999 Organic Law dated 13th December (Spain), the Data Protection Law and holds the inscription code 2002010053 on the General Register of the Data Protection Agency. Copyright 1999/2000 - Grupo Intercom - All rights