Assertiveness - Setting Boundaries

Introduction

Assertiveness is an attitude and a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to see yourself as being of worth and as having a right to enjoy life. At the same time, you value others equally, respecting their right to an opinion and to enjoy themselves.

The idea is to feel better about saying 'no' without having to change who you are.

This is a practical assertiveness training course, which will leave the participants feeling more confident in their ability to handle others, and feeling better about themselves.

Course Summary

• Dealing with your own feelings
• Setting boundaries for others
• Presenting clear messages
• Closing conversations
• Gaining increased confidence
• Tools you know you can use
• Handling difficult people and situations
• Practicing the Art of Saying No
• Moving awkward situations forward
• Managing conflict

Course Time

10.00am-4.00pm