Assertiveness Skills

Each training programme is designed to be highly practical, understandable and instantly applicable. Each technique and its potential uses are explained in clear detail, and you'll learn how you can successfully apply them to just about any problem or challenge you will ever encounter.

Participants will learn how to:

• Differentiate 'assertive' and aggressive behavior.
• Appreciate the benefits of being assertive.
• Apply assertiveness skills in 'real-life' situations.
• Maximise personal impact when communicating with others.
• Listen, appreciate and understand the behavior of others.
• Use precision communication tools to deal with generalisations.
• Enhance self-confidence in challenging situations.
• Achieve genuine 'win-win' outcomes from discussions.
• Become aware of personal blocks to being assertive.
• Persuade others ethically whilst being assertive.
• Plan a schedule for developing your new assertiveness skills.

Duration: 1 and 2 day programmes available.