Assertiveness Training
Short course
In London and Birmingham
Description
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Type
Short course
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Location
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Duration
1 Day
This 1 day Assertive training course will teach best practice skills and techniques. The Course content is tailored to the needs of each person - group practicals, case studies and discussions are used to ensure maximum participation from every delegate. Suitable for: Assertiveness skills improve your confidence and self esteem when communicating with people. In every day interaction with people, assertiveness techniques can be used to show understanding, convey your thoughts and influence the final outcome.
Important information
Government funding available
Facilities
Location
Start date
Start date
Start date
Reviews
Subjects
- Assertiveness Training
Course programme
Assertiveness Training Overview
Assertiveness skills improve your confidence and self esteem when communicating with people. In every day interaction with people, assertiveness techniques can be used to show understanding, convey your thoughts and influence the final outcome.
Course Topics Overview
- The meaning of assertive
- The difference between confidence, assertiveness and aggression
- Become confident in your own personal style
- Use your tone and body language to your advantage
- Communicate using listening questioning inflection
- Handle challenging people assertively
- Say "No" assertively and give alternatives
- The importance of active listening
- Learn how to calm aggressive people and overcome passivity
- How to get your point across but still respecting others
- Develop your verbal and non verbal communication skills
- "Fogging" techniques to stay focused under pressure
- Confront your fears and overcome them
- Techniques how to respond assertively
- Increase your awareness skills
Training Formats Available
Option 1 - Public Workshops - Suitable for training individuals
- Course Locations: London, Birmingham & Manchester
- Course Length: 1 day (9.30am - 5pm)
- Price: £275+vat per delegate
Option 2 - Bespoke In-house Training - Suitable for training groups of staff
- Training at your premises or a venue of your choice throughout the UK
- Course content and length is tailored to suit the needs of your staff
- Bespoke course manual & certificate awarded
Assertiveness Training