Assertiveness Training

Short course

In London and Birmingham

£ 275 + VAT

Description

  • Duration

    1 Day

This 1 day Assertive training course will teach best practice skills and techniques. The Course content is tailored to the needs of each person - group practicals, case studies and discussions are used to ensure maximum participation from every delegate. Suitable for: Assertiveness skills improve your confidence and self esteem when communicating with people. In every day interaction with people, assertiveness techniques can be used to show understanding, convey your thoughts and influence the final outcome.

Important information

Government funding available

Facilities

Location

Start date

Birmingham (West Midlands)
One Victoria Square, B1 1BD

Start date

On request
London
See map
No.1 Poultry, EC2R 8JR

Start date

On request

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Reviews

Subjects

  • Assertiveness Training

Course programme

Assertiveness Training Overview

Assertiveness skills improve your confidence and self esteem when communicating with people. In every day interaction with people, assertiveness techniques can be used to show understanding, convey your thoughts and influence the final outcome.

Course Topics Overview

  • The meaning of assertive
  • The difference between confidence, assertiveness and aggression
  • Become confident in your own personal style
  • Use your tone and body language to your advantage
  • Communicate using listening questioning inflection
  • Handle challenging people assertively
  • Say "No" assertively and give alternatives
  • The importance of active listening
  • Learn how to calm aggressive people and overcome passivity
  • How to get your point across but still respecting others
  • Develop your verbal and non verbal communication skills
  • "Fogging" techniques to stay focused under pressure
  • Confront your fears and overcome them
  • Techniques how to respond assertively
  • Increase your awareness skills

Training Formats Available

Option 1 - Public Workshops - Suitable for training individuals

  • Course Locations: London, Birmingham & Manchester
  • Course Length: 1 day (9.30am - 5pm)
  • Price: £275+vat per delegate

Option 2 - Bespoke In-house Training - Suitable for training groups of staff

  • Training at your premises or a venue of your choice throughout the UK
  • Course content and length is tailored to suit the needs of your staff
  • Bespoke course manual & certificate awarded

Assertiveness Training

£ 275 + VAT