Assertiveness at Work

PPi Learning Services

Short course

In London

£ 840 + VAT

The best Assertiveness courses

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Description

  • Type

    Short course

  • Location

    London

The assertive person will achieve their aims whilst, at the same time, taking full account of the feelings of others and ensuring that they are happy and content with their own involvement in the dialogue.

Important information

Government funding available

Facilities

Location

Start date

London
See map
3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Course programme

Course contentRights and Behaviour
  • Understanding how your style of behaviour emanates from the rights you give to yourself and others.
Non-Verbal Behaviour
  • Clarifying nonverbal aspects of assertion, aggression and non-assertion.
Inner Dialogues
  • The relationships between the things we say to ourselves and how we behave; the importance of getting things right in our head.
Assertive Outcomes
  • How to achieve win/win or remain firm when things are non-negotiable, ie saying no.
Assertive Options
  • How to make your assertions - those for everyday use and others when firmness is needed.
Aggression From Others
  • Understanding how to deal successfully with put-downs and sustained forms of aggressive behaviour from others.
Workplace Application
  • How to make your contribution in meetings; balancing your rights and responsibilities; how to influence the outcome of the meeting.
Communicating in Groups
  • Acquiring skills for getting a fair hearing from others and influencing the outcome of events.
Action Plan
  • Participants plan and discuss what they will do on return to work.

See related categories

Assertiveness at Work

£ 840 + VAT

The best Assertiveness courses

See all

See all