Assertiveness at Work
Training
Inhouse
Description
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Type
Training
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Methodology
Inhouse
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Duration
1 Day
Increased productivity through more effective communication. Increased confidence in the ability to handle difficult behaviour in others. Manage your time more effectively and enjoy greater self-esteem. Improved decision making and reduction in procrastination. Suitable for: Anyone who needs to master the principles and practices of effective, assertive communication.
Important information
Government funding available
Reviews
Course programme
Course Content
Introduction
Conflict at work can have catastrophic effects and seriously reduce organisational effectiveness. The aim of assertion is to solve problems and get the best result through a win – win situation. This course will give participants the ability to formulate and communicate thoughts and opinions in a clear direct and non-aggressive way. Greater assertiveness will increase organisational effectiveness and productivity, giving individuals greater autonomy and control of their daily activities.
Key Topics
- What is assertiveness
- Understanding behaviour
- Managing behaviour
- Assertive language
- Assertiveness techniques
Related Courses
- effective negotiation skills
- communication skills
- time management
Additional information
Assertiveness at Work