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Basic Selling Skills

In-house Research and Training Ltd

Inhouse - Training

Duration

1 Day

Suitability

Who are new to selling or who have never had any formal sales training

£66 + VAT

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Basic Selling Skills

In-house Research and Training Ltd

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Course details

Type Training Duration 1 Day

Method / place Contact course provider Inhouse

Suitability Who are new to selling or who have never had any formal sales training

Course objectives Will highlight the importance of building relationships with customers and understanding their exact requirements

Price

£66 + VAT

Enquire about how to enrol, venues and availability...

Basic Selling Skills details

Basic Selling Skills

Basic Sales Training and Selling Skills

"The basics of selling in one focused day”

Overview:

For those who are new to selling or who have never had any formal sales training or who do not sell in a structured way. This course will highlight the importance of building relationships with customers and understanding their exact requirements.

During the course, delegates develop a personal learning record to help them monitor their goals and areas for further training.

Course Style

This is a full-day course for up to 15 delegates.

Course Content:

Understand good selling skills versus poor
Understand the steps of the purchase
Understand the steps of the sale
Be an active listener instead of passive
Build rapport
Answer typical questions raised by customers
Ask for the order
Handle difficulties
Offer selling solutions

Price

From just £66.00 per delegate. Includes handouts, travel and accommodation but excludes venue costs. Discounts available for long term contracts.

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Provider description

Think like a customer. Feel like a customer.We’re passionate about your customer experience and through market research, customer satisfaction surveys, employee surveys, mystery shopping, training courses and consulting, we help you measure it, understand it and develop it. Our work has been recognised by the Institute of Customer Service. The UK’s leading authority on customer service

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