Benefits Management & Business Acceptance
Course
In London
Description
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Type
Course
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Location
London
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Duration
3 Days
Suitable for: The course prepares participants to attain the Certificate in Benefits Management and Business Acceptance offered by the Information Systems Examinations Board (ISEB). participants are required to pass a one-hour open book examination in order to acquire the Certificate. This certificate is a specialist module for the ISEB Business Analysis Diploma.
Facilities
Location
Start date
Start date
Reviews
Course programme
- Rationale for business success
- Lifecycle for business change
- The role and importance of benefits management
- The role and importance of business acceptance
- Drivers for business change
- The mission and strategy of the organisation
- Value propositions
- External environment factors
- Alignment with the business environment
- The business case
- Structure and content of the business case
- Categories of business benefit
- Measuring benefits
- Timing for quantifying benefits
- Benefits Management and Planning
- Benefit owners
- The Benefits Plan
- Benefits dependencies[BRM1]
- User Acceptance Testing - principles and approach
- Principles and vocabulary of testing
- The test process and approaches to testing
- Functional and non-functional testing
- Test documentation
- The model office
- The scope of acceptance testing
- Time issues and testing
- Attributes of testing staff
- Test design techniques
- Activity Diagrams
- Decision Tables
- State Machine Diagrams
- Test planning
- The Test Plan
- Progress monitoring and control
- Incident management
- Confirmation testing
- The Test Summary Report
- Reviews and benefits management
- Gateways - scheduled and unscheduled
- Assessing impact - projects, business and environmental
- Implementation of business solutions
- Planning the implementation
- Implementation strategies
- Training approaches
- Testing competence
- Delivery of business benefits
- Embedding the benefits
- Disaggregating benefits
- Fragmentation of benefits
- Identifying and evaluating further benefits
Benefits Management & Business Acceptance