Benefits Management & Business Acceptance

Course

In London

£ 1,225 VAT inc.

Description

  • Type

    Course

  • Location

    London

  • Duration

    3 Days

Suitable for: The course prepares participants to attain the Certificate in Benefits Management and Business Acceptance offered by the Information Systems Examinations Board (ISEB). participants are required to pass a one-hour open book examination in order to acquire the Certificate. This certificate is a specialist module for the ISEB Business Analysis Diploma.

Facilities

Location

Start date

London
See map
6 Long Lane, Barbican, EC1A 9HF

Start date

On request

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Course programme

  1. Rationale for business success
    • Lifecycle for business change
    • The role and importance of benefits management
    • The role and importance of business acceptance
  2. Drivers for business change
    • The mission and strategy of the organisation
    • Value propositions
    • External environment factors
    • Alignment with the business environment
  3. The business case
    • Structure and content of the business case
    • Categories of business benefit
    • Measuring benefits
    • Timing for quantifying benefits
  4. Benefits Management and Planning
    • Benefit owners
    • The Benefits Plan
    • Benefits dependencies[BRM1]
  5. User Acceptance Testing - principles and approach
    • Principles and vocabulary of testing
    • The test process and approaches to testing
    • Functional and non-functional testing
    • Test documentation
  6. The model office
    • The scope of acceptance testing
    • Time issues and testing
    • Attributes of testing staff
  7. Test design techniques
    • Activity Diagrams
    • Decision Tables
    • State Machine Diagrams
  8. Test planning
    • The Test Plan
    • Progress monitoring and control
    • Incident management
    • Confirmation testing
    • The Test Summary Report
  9. Reviews and benefits management
    • Gateways - scheduled and unscheduled
    • Assessing impact - projects, business and environmental
  10. Implementation of business solutions
    • Planning the implementation
    • Implementation strategies
    • Training approaches
    • Testing competence
  11. Delivery of business benefits
    • Embedding the benefits
    • Disaggregating benefits
    • Fragmentation of benefits
    • Identifying and evaluating further benefits

Benefits Management & Business Acceptance

£ 1,225 VAT inc.