"Undertook several units that have enabled me to demonstrate CPD - I hold teh old version and this new one has some excellent opportunities at the right level for me to add to my cv & cpd log. Found the guys friendly & professional and also clever at understanding how business processes work and being able to direct me from this analysis. Looking at next course already."November 2010
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Working in a senior role in an organisation that treats customer service as a priority. The candidate does not necessarily have to be a manager but often will be, but must be in a position that...
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