BIIAB Level 2 National Certificate for Door Supervisors

BIIAB Level 2 National Certificate for Door Supervisors

This is a National Qualification aimed at those wanting to work in The Leisure and Entertainment Industry. It is designed to meet the training and qualification specifications of The Security Industry Authority (SIA). The course is divided into 2 Units. It is a 4 day course which is assessed by 2 multiple choice examinations, one for each unit.

Unit 1 - Roles and Responsibilities, includes studying relevant legislation and how to comply with the law, admission policies and procedures, refusing entry, searching, seizing articles, evictions, use of force and offensive weapons; how to deal with emergencies, drugs, arrest, scene preservation and report writing.

Unit 2 - Conflict Management, includes managing conflict by applying dynamic risk approaches, understanding the importance of self awareness and acting proactively; how to defuse conflict by overcoming communication blocks, signaling non-aggression and managing high-risk situations; how to resolve conflict and how to learn from conflict.