BIIAB National Certificate for Door Supervisors

Our training course emphasises the realities of Door Supervision and the duties you may undertake. The Door Supervisor Training course uses practical real life scenario's to prepare individuals for the job and not just pass a test. After completing the Door Supervisors course and being issued with an SIA licence a Door Supervisor can work in many areas of the Security Industry from Security Guarding through to Event Security and other licensed premises

Unit 1 Roles and Responsibilities

* Introduction, Roles and Responsibilities

* Behavioral Standards

* Civil and Criminal Law

* Arrest

* Licensing Law

* Searching

* Health and Safety at Work

* Drugs Awareness

* Recording Incidents and Crime Scene Preservation

* Emergency Procedures

Unit 2 Communication & Cuonflicy Management

* Introduction to Communication Skills and Conflict Management

* Self Awareness

* Avoiding Conflict

* Effective Communication and Customer Service Skills

* Recognising High Risk Conflict

* Resolving Conflict

* Learning from Conflict

All courses include official BIIAB Handbook, exam (re-sit if necessary) tea & coffee throughout the day and lunch