BIIAB National Certificate for Door Supervisors (Scotland)

Vocational qualification

In Motherwell

Price on request

Description

  • Type

    Vocational qualification

  • Location

    Motherwell (Scotland)

  • Class hours

    15h

This nationally recognised qualification is the industry standard and enables a door supervisor to apply for a licence to practice. The course is designed for those who wish to work in the industry, and covers the basic knowledge and responsibilities required for Door Supervisors. Unit 1: Roles and Responsibilities of Door Supervisors covering: Behavioural standards, Customer service skills.

Facilities

Location

Start date

Motherwell (North Lanarkshire)
See map
1 Enterprise Way, ML1 2TX

Start date

On request

About this course

There are no formal entry requirements

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Course programme



BIIAB National Certificate for Door Supervisors (Scotland)
This nationally recognised qualification is the industry standard and enables a door supervisor to apply for a licence to practice. The course is designed for those who wish to work in the industry, and covers the basic knowledge and responsibilities required for Door Supervisors.

Unit 1: Roles and Responsibilities of Door Supervisors covering: Behavioural standards, Customer service skills, Health and Safety at work, Civil and criminal law, Law and licensing, Equal opportunities, Young persons, Searching people, Offensive weapons, First aid and emergencies, Drugs, Arrest, Incident recording and scene preservation.

Unit 2: Conflict Management for Door Supervisors covering: Self-awareness, Avoiding conflict, Effective communication, Recognising and defusing conflict, Resolving and learning from conflict.

Assessment is via two multiple-choice question papers - one for each unit.

Further Study/Employment
On successful completion of each unit, candidates receive a nationally recognised certificate awarded by the BIIAB.

Course Details

Duration: 15 hours

SCQF: Not Applicable

BIIAB National Certificate for Door Supervisors (Scotland)

Price on request