Sort by:
Relevance |
Price
Giving Effective Presentations
Bright Methods
a persuasive presentation Creating a persuasive introduction Understanding the body of a persuasive presentation Methods of persuasion Using different methods of persuasion...
(Presentation Skills Course in Avon)
£250 + VAT
Budgeting And Budget Management
Bright Methods
Attend this 1 day from Bright Methods in Aztec West, Bristol (we are right next to the M4/M5) and learn how to manage... Operating budget basics Operating budget terminology Operating budget methods Manufacturing budgets Manufacturing budget basics...
(Other Accounting Course in Avon)
£250 + VAT
Customer Service
Bright Methods
Attend this 1 day course in "Customer Service - listening and responding" from Bright Methods and learn how to effectively manage customer expectations. This course is held as an open course in our Aztec West, Bristol training centre (we are right...
(Customer Management Course in Avon)
£250 + VAT
Confrontation & Conflict Management
Bright Methods
Drivers for Confrontation in the Workplace Disagreement and conflict Changes in the workplace Motivation for Managing Conflict Organizational styles and culture Why and when people disagree at work Levels of Disagreement Leveraging disagreement Const...
(Leadership Course in Avon)
Course
- in Bristol
- Inhouse
- 2 Days
£250 + VAT
Train The Trainer
Bright Methods
Attend this 1 day from Bright Methods in Aztec West, Bristol (we are right next to the M4/M5) and learn how to deliver... Icebreakers Deciding on Presentation Methods Using Examples and Analogies Using Humour Using Visual Aids Using the Appropriate...
(Train the Trainer Course in Avon)
£350 + VAT
Advanced Sales Skills
Bright Methods
This course aims to improve sales skills, covering the areas of customer loyalty building, market research and how to close a sale effectively. Course summary: Gaining customer commitment Building relationships Demonstrating the need Satisfying the n...
(Sales Skills Course in Avon)
£250 + VAT
Basic Sales Skills
Bright Methods
From understanding the basics of selling and handling customers, through to dealing with objections, anyone in a sales role will benefit from this course. The following areas are covered: Sales fundamentals The sales process Elements of selling Under...
(Sales Skills Course in Avon)
£250 + VAT
Virtual Assistant Training for VAs
Bright Methods
Virtual Assistant Training for VAs This one-day workshop will give you: Information on tried and tested ways to win clients time and again - helping you to build your business quickly and profitably An action plan and checklist for your business - en...
(Secretarial Training in London)
£97 + VAT
Project Management
Bright Methods
Fundamentals of project management Projects The project management process Characteristics of a project The project environment The project manager The project team Project initiation and scope planning Project initiation Scope planning Scope definit...
(Other Project Management Course in Avon)
Course
- in Bristol
- Inhouse
- 2 Days
£250 + VAT
Customer Care
Bright Methods
Introduction Customer Care Context Defining customer care Business implications of customer care The importance of customer care Customer reactions From customer service to customer care Types of customer care The Customer Customer satisfaction Types...
(Customer Management Workshop in Avon)
£250 + VAT
Conducting Meetings
Bright Methods
Fundamentals of conducting meetings The purpose of meetings Benefits of a meeting Understanding types of meetings Identifying misconceptions about meetings Planning meetings Creating an effective objective Scheduling a meeting Preparing an agenda and...
(Presentation Skills Course in Avon)
£250 + VAT
Business Letter, Report and Email Skills
Bright Methods
Attend this 1 day from Bright Methods in Aztec West, Bristol (we are right next to the M4/M5) and learn how to correctly set out your Business Writing. You will also learn how to use IT effectively to help you to manage your Business Writing...
(Other Administrative Skills Course in Avon)
£250 + VAT
Telephone Selling
Bright Methods
The following areas are covered: Preparing for telesales Preparing the workspace Preparing to write telesales scripts Writing telesales scripts Testing telesales scripts Essentials of telesales Communication essentials Handling telesales calls Rolepl...
(Sales Skills Course in Avon)
£250 + VAT
Organisational Skills
Bright Methods
The following areas are covered but we can tailor the course so suit your organisation's unique needs. Information management Managing information The INFO process Managing incoming information Managing written information Managing oral information M...
(Performance Course in Avon)
£250 + VAT
Interviewer Skills And Techniques
Bright Methods
Fundamentals of interviews Importance of interviewing skills Success factors Planning and preparing Planning for an interview Preparing for an interview Lists of questions Other panel members Handling and conducting Handling an interview Conducting a...
(Recruitment Course in Avon)
£250 + VAT
Change Management
Bright Methods
Fundamentals of change management Basics of change management Understanding levels of change Identifying misconceptions about change Importance of change Understanding the benefits of change Identifying essential areas of change Leading change Promot...
(Business Management Course in Avon)
£250 + VAT
Negotiation Skills
Bright Methods
Establishing your terms of agreement Understanding negotiation objectives Understanding and establishing your requirements Researching the other party Information gathering Estimation of the other party's requirements Preparing for an agreement Plann...
(Assertiveness Course in Avon)
£250 + VAT
Call Centre Skills
Bright Methods
This course can be integrated into your existing induction programme. Delegates on this course will learn to handle calls effectively through the use of role-play exercises and structured exercises. The following areas are covered during the course s...
(Telephone Skills Course in Avon)
£250 + VAT
Time Management
Bright Methods
This course covers several areas main areas and is aimed at increasing productivity through time management techniques Fundamentals of time management Time management overview Principles of time management Productivity cycles Goals and priorities Tim...
(Other Project Management Course in Avon)
£250 + VAT
