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BTEC Customer Management

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SUBJECT AREA
  • BTEC
  • Southampton
  • 9 Months

...on to other levels of education or for obtaining work. Course Content: This is a seven unit course covering:· Starting work in the IT industry Starting work in business... Learn about: Customer Retention, Customer Service, Key Account Management...


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  • BTEC
  • Online

...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: IT Management, Event Management, Travel Tourism...


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Similar training in other typologies
EMAGISTER CUM LAUDE
London Corporate Training
BTEC Customer Service Management in London
5.0 1 opinion
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 26 Feb 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Face to Face, Customer Relationships, Customer Service Management...

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£2,450
+ VAT
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  • Course
  • Online
  • Different dates available
  • 6 Months
5 critical courses for Customer Service Managers

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Quality Training, Service Management, Customer Needs...


£300 £199
VAT exempt
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Universidad Pontificia Comillas
BTEC Customer Management in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Gestión de clientes, Segmentación del cliente, Customer Service Skills...


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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer relationship, Customer relationship, IT Management...


£995
+ VAT
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EMAGISTER CUM LAUDE
Open Study College
BTEC Customer service level 3 - Online
5.0 1 opinion
Open Study College
  • A Level
  • Online
  • Different dates available

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Environment right, Value for Money, Customers first...


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  • Course
  • Online
  • Different dates available
Express online course

Discover the importance of Customer Relationship Management

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer Service, Customer Relationship Management, Customer relationship...

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£21
+ VAT
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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Customer relationship, Customer Service...

Special Emagister price

£360 £34
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  • Course
  • Online
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Management Planning, Customer Relationship Management, Customer relationship...

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£99 £19
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service Skills, Customer Relationship Management, Relationship Building...

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available

...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Customer Service Skills, Strategic thinking, Customer Relationships...


£88
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Oplex careers
BTEC Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

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£300 £19
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Oxbridge Home Learning
BTEC Customer Service Excellence Level 3 - Online
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Project Plan, Controlling Change, Corrective Action...


£295
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  • Short course
  • Inhouse
  • Different dates available

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Communication Model, Skills and Training, Influencing Skills...


£800
+ VAT
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EMAGISTER CUM LAUDE
Save 90%
Global Edulink
Diploma in Customer Service – Online - Online
4.5 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Care, Team Building, Team Training...

Special Emagister price

£449 £45
+ VAT
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  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...

d h m s

£163 £10
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Brentwood Open Learning College
BTEC Certificate in Customer Service (Level 3) - Online
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer satisfaction, Customer Care, Customer Manager Course...

Special Emagister price

£395 £89
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 3 Days

...This course is for: Project Managers Project Teams What will you learn? The ability to understand the customer interaction centre The ability to design... Learn about: Customer Service, Customer Service, Customer Service...


£3,995
+ VAT
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  • Short course
  • Online
  • Beginner
  • Different dates available

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer Expectations, Customer Service Management, Customer Service...


£59
VAT inc.
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