BTEC Customer Management

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...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: Travel and Tourism, IT Management, Event Management...

  • BTEC
  • Online
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Price on request

...on to other levels of education or for obtaining work. Course Content: This is a seven unit course covering:· Starting work in the IT industry Starting work in business... Learn about: Customer Service, Relationship Marketing, Key Account Management...

  • BTEC
  • Southampton
  • 9 Months
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Price on request
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London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service Management, Face to Face, Service Management...

  • Short course
  • Intermediate
  • London
  • 27 February 2017
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PREMIUM COURSE


£2,450
VAT inc.
Quality Seal Emagister EMAGISTER CUM LAUDE
The Knowledge Academy

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer Service, IT Management, Customer relationship...

  • Course
  • Cardiff (Wales)
  • 1 Day
  • Flexible
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£995
+ VAT
Ed-next

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer Service, Customer Relationship Management, Customer relationship...

  • Course
  • Online
  • Flexible
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Universidad Pontificia Comillas
BTEC Customer Management in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Planificación estratégica, Retención de clientes, Captación de clientes...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
dancing lion training & consultancy
BTEC Advanced Customer Service and Communication Skills Training - Inhouse
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dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Communication Journalism, Telephone Skills, Strategic Business Management...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
VAT inc.