BTEC Customer Management

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...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: IT Management, Event Management, Travel and Tourism...

  • BTEC
  • Online
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Price on request

...on to other levels of education or for obtaining work. Course Content: This is a seven unit course covering:· Starting work in the IT industry Starting work in business... Learn about: Customer Retention, Customer Service, Relationship Marketing...

  • BTEC
  • Southampton
  • 9 Months
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Price on request
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London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Business Success, Face to Face, Communication Training...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 27 February 2017
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PREMIUM COURSE


£2,450
+ VAT
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Team Training, Customer Needs, Customer Relationship Management...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
STL
BTEC Customer Service Excellence in London
3 opinions
STL
Rated excellent on Trustpilot!

...and organisational level Understand how customer care works and ways to apply to your customer Take ownership and manage customer expectations Confidently... Learn about: Powerful communicator, Tone of voice, Communication Training...

  • Course
  • London
    and another venue.
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£ 201-500
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Interpersonal Communication, Customer Service, reliable| respectful...

  • Short course
  • London
  • Flexible
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Price on request
dancing lion training & consultancy
BTEC Advanced Customer Service and Communication Skills Training - Inhouse
3 opinions
dancing lion training & consultancy

...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Strategic Planning, Communication Training, Telephone Skills...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
VAT inc.