BTEC Customer Management

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...on to other levels of education or for obtaining work. Course Content: This is a seven unit course covering:· Starting work in the IT industry Starting work in business... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...

  • BTEC
  • Southampton
  • 9 Months
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Price on request

...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: Travel Tourism, Travel and Tourism, Event Management...

  • BTEC
  • Online
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Price on request
Similar training in other typologies
Quality Seal Emagister EMAGISTER CUM LAUDE
London Corporate Training
BTEC Customer Service Management in London
10.0 1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Communication Training, Verbal Communication, Customer Relationships...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 16 October 2017
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£2,450
+ VAT

PREMIUM COURSE

Universidad Pontificia Comillas
BTEC Customer Management in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Retención de clientes, Planificación estratégica...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Customer Care, Customer Needs, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
BTEC Customer service level 3 - Online
10.0 1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Purchase easily and quickly, Value for Money, Environment right...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
New Skills Academy
Express online course

Learn what your customer wants!

...the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own... Learn about: Customer Relationship Management, Customer relationship, Body Language...

  • Course
  • Online
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£19
Oxbridge Home Learning
BTEC Customer Service Excellence Level 3 - Online
7.5 2 opinions
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Supplier Control, Project Plan, Customer Service...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Customer Service Training – Online - Online
10.0 2 opinions
Global Edulink
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Customer Service Techniques, Telephone Etiquette, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£295 £30
+ VAT
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Business Success, Skills and Training, Outstanding Customer Care...

  • Short course
  • Inhouse
  • Flexible
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£800
+ VAT
Acuity Training London

...are talking to customers to gather requirements, solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively... Learn about: Customer Service...

  • Course
  • London
  • Flexible
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Price on request
Brentwood Open Learning College
BTEC Certificate in Customer Service (Level 3) - Online
10.0 1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service Skills, Customer Manager, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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£395 £89
Nobleprog (uk) Limited

...Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others... Learn about: Body Language, Customer Care, Customer satisfaction...

  • Course
  • Online
  • Flexible
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£3,000
Oplex careers
- 0.00% BTEC Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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£300 £19
Distance Learning Centre

...suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. On successful completion of... Learn about: Telephone Skills, Quality Training, Skills and Training...

  • Course
  • Distance Learning
  • Flexible
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£250
+ VAT
The Learning Station

...can start within just 2 working days of enrolment - complete all units to gain your qualification Distance Learning with a Part Time Approach... Learn about: Customer Service, Part Time...

  • Course
  • Inhouse
  • Flexible
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£958
Quality Seal Emagister EMAGISTER CUM LAUDE
UK Training

...and achieved by taking a one-day course. It is assessed through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least... Learn about: Customer Service Skills, Customer Service...

  • Short course
  • Beginner
  • Northampton
  • 1 Day (7 hours of class)
  • 21 September 2017
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£65
VAT inc.
INCARE SERVICES LTD

...This unit is relevant to staff who are in roles in all care settings – hospital, residential, day, surgery or foster-care or in the client’s own home... Learn about: Quality Training, Customer Care...

  • Course
  • Bognor Regis
  • Flexible
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Service Skills, Customer Service, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£449 £45
+ VAT

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free