BTEC Customer Management

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...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: IT Management, Event Management, Travel and Tourism...

  • BTEC
  • Online
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Price on request

...on to other levels of education or for obtaining work. Course Content: This is a seven unit course covering:· Starting work in the IT industry Starting work in business... Learn about: Customer Service, Customer Retention, Customer Relationship Management...

  • BTEC
  • Southampton
  • 9 Months
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Similar training in other typologies
London Corporate Training
BTEC Customer Service Management in London
1 opinion
London Corporate Training

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service, Face to Face, Service Management...

  • Short course
  • Intermediate
  • London
  • 1 Week
  • 16 October 2017
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PREMIUM COURSE


£2,450
+ VAT
Universidad Pontificia Comillas
BTEC Customer Management in Madrid Universidad Pontificia Comillas

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Planificación estratégica, Retención de clientes...

  • Course
  • Madrid (Spain)
  • 3 Days (18 hours of class)
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Price on request
Global Management Academy
First Line Certificates

...2. You get real value for money (E-learning costs a fraction of conventional learning). 3. You can get started immediately. 4. You can learn at your own... Learn about: Team Training, Customer Care, Service Management...

  • Course
  • Online
  • 6 Months
  • Flexible
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£225
VAT exempt
Ed-next
Express online course

Discover the importance of Customer Relationship Management

...using a CRM system Define data warehousing and data mining List ways to leverage preferred customers ed-next is the distance e-learning provider of choice... Learn about: Customer Relationship Management, IT Management, Customer relationship...

  • Course
  • Online
  • Flexible
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d h m s

£21
+ VAT
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Open Study College
BTEC Customer service level 3 - Online
1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Serving Customers, Customers first, Getting feedback...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
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NCC Home Learning
BTEC Effective Customer Care in St Helens
3 opinions
NCC Home Learning

...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Care, Customer Service...

  • Course
  • St Helens
  • Flexible
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£270
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Middlesex University

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Handling customer, reliable| respectful, Customer Service...

  • Short course
  • London
  • Flexible
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Price on request
Oxbridge Home Learning
BTEC Customer Service Excellence Level 3 - Online
2 opinions
Oxbridge Home Learning

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Corrective Action, Quality Evaluation, Quality Techniques...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Customer Service Training – Online - Online
2 opinions
Global Edulink
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Telephone techniques, Communication Skills, Customer Service Techniques...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Stand & Deliver

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Effective Customer Care, Negotiation Skills, Customer Care...

  • Short course
  • Inhouse
  • Flexible
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£800
+ VAT
Brentwood Open Learning College
BTEC Certificate in Customer Service (Level 3) - Online
1 opinion
Brentwood Open Learning College

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Certificate in Customer Service (Level 3), Communication Training, Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
Oplex careers
BTEC Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
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Special Emagister price

£300 £19
New Skills Academy
BTEC Customer Service Diploma LEVEL 3 - CPD Accredited - Online
1 opinion
New Skills Academy
Only £19 for Emagister users - NUS Card Eligible

...The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify via our website.... Learn about: Confidence Training, Communication Training, Customer Care...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£299 £19
Oxford Applied Training - Business Courses
BTEC Lifetime Customer Value - Inhouse Oxford Applied Training - Business Courses

...when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
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NCC Home Learning

...to reception and to understand the importance of security and personal safety. Module 1: Customer Care Why your firm needs customer care Why you need... Learn about: Customer Care, Skills and Training...

  • Course
  • St Helens
  • Flexible
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£270
+ VAT
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Middlesex University

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: motivational techniques, Delivering training, Monitoring Performance...

  • Short course
  • London
  • 1 Day
  • Flexible
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Price on request
Global Management Academy

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer satisfaction, Customer Manager, Customer Service...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.