BTEC Telephone Skills

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...requirements to be taken into account when developing customer service. 5 Understand h. Suitable for: Supervisors, Managers, Team Leaders, everyone involved... Learn about: Customer Care, Influencing Skills, Call Centre...

  • BTEC
  • Distance Learning
  • 12 Weeks
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£650
+ VAT
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Taylor Mason Training
BTEC Telephone Skills - Inhouse Taylor Mason Training

...Create a professional image on the telephone Use telephone communication to your advantage and be aware of its limitations Use your voice and language... Learn about: Skills and Training, Communication Training, Improve Communication...

  • Short course
  • Inhouse
  • 1 Day
  • Flexible
Requirements
  • This course is for residents in England
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£949
VAT exempt
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Global Edulink
Diploma in Telephone Skills Training

...equip you with professional telephone techniques for dealing with all customers successfully. Global Edulink, as a leading training courses provider in the... Learn about: Handling Customer Complains, Customer Service, Communication Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£275 £28
+ VAT
dancing lion training & consultancy
BTEC Telephone Collections Training - Inhouse
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dancing lion training & consultancy

...This training programme is typically delivered in English. Translators can be provided at an additional cost. In order to ensure that there is a good balance of theory... Learn about: Negotiation Skills, Collections Management, Stress Management...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£337
1 Training
Diploma in Telephone Handling Skills

...the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Call Centre, Telephone Customer Service, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£130 £19
+ VAT
BTEC Telephone Skills - Inhouse ProSkill Learning Ltd

...customer will have of your organisation will be created via the telephone, and yet few people have been properly trained in telephone skills... Learn about: Negotiation Skills, Call Centre, Customer Care...

  • Short course
  • Inhouse
  • 1 Day
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Price on request