Course Objectives:
The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn ho- to establish and maintain clear standards of behaviour in order to create a positive working environment.
Contents:
At the end of the programme participants will:
- Have a greater awareness and understanding of what constitutes bullying, its effects on the individual and the organisation, and the health and safety implications
- Increase their knowledge of the relevant legislation as it applies to bullying, and their management responsibilities within their organisation's policy and code of practice
- Kno- ho- to handle bullying informally and formally
- Understand the impact of their own behaviour on others, and set standards of behaviour for their teams
- Develop personal and team action plans which will help create a positive work environment
Who should attend:
This course is ideally suited for anyone who wishes to be able to identify and where necessary be able to deal appropriately with bullying and or harassment in the workplace. Senior management, managers, supervisors, employees in HR roles and Union representatives will all find this course enjoyable and informative.
Course benefits:
Workplace bullying and/or harrassment can be defined as offensive behaviour through cruel, malicious, vindictive, or humiliating ways to undermine individuals or groups of employees. Abuse of power often causes chronic stress and anxiety such that the employees gradually lose self confidence and belief in themselves.
This course is ideally suited to enable participants to recognise symptoms of bullying and/or harrassment in the early stages and deal with them effectively.
Additional information:
Participants should read, and bring along their own organisation's policy and procedures for bullying if these currently exist.
Certificates:
All delegates who successfully complete this course will recieve a certificate of attendance.
Trainers background:
The trainer for this course is a Fello- of the Chartered Institute of Personnel Development and holds a variety of coaching and NLP (Neuro Linguistic Programming) qualifications which she uses in performance coaching, stress and change management. She is especially well-suited to training programmes which involve problem solving, both with people and situations, and issues relating to human resource management.
