Business and Report Writing Skills in Glasgow

Course Objectives:
Targeted, persuasive writing is an essential aspect of communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key.
This course is designed to enable participants to:

• Increase their confidence in producing written material


• Adopt the principles of business writing style and language


• Write effective letters suitable for their purpose


• Brush up on punctuation and proof-reading skills


• Understand how to produce professional reports.

Contents:
Writing to communicate: -

• Identifying the barriers to understanding the written word


• Style and Language


• The principles of effective business writing


• Accuracy, brevity and clarity


• Presenting a positive image


• Readability and plain English used to effect


• Letter Writing


• Using a systematic approach to planning, writing and editing


• Effective openings and closings


• Using different approaches to convey different messages


• Complaints, apologies, getting action, requesting information


• Practical exercises


• Basic Grammar and proof-reading tips


• Punctuation


• Common grammatical errors to avoid


• Editing and checking the finished document


• Minutes


• How to draft effective minutes


• Reports


• Structuring reports, externally and internally


• Techniques for breathing life into a report.

Who should attend:
This training programme is ideal for all individuals who are keen to improve their overall written communication skills.
Course benefits:
This course is fully interactive, and features a number of highly practical exercises that will stimulate the delegates' interest and emphasise the relevance of the numerous learning points. It can also be closely tailored to the documents that people typically write in their organisation for in-house courses, however delegates are also encouraged to bring examples of their own written work to the public course.
Additional information:
In this intensive, practical writing workshop, a business-writing specialist trainer will show you how to produce your documents quickly and effectively, and get them to the top of the pile. The methods taught can easily be applied to business letters, reports, minutes of meetings and proposals.
Certificates:
All delegates who successfully complete this course will receive a certificate of attendance.
Trainers background:
The trainer for this course has extensive experience in design and delivery of business writing skills programmes. They have been successfully delivering management training programmes to both public and private sector organisations for many years.