The Diploma course contains the 15 modules shown below.
1.
BECOME A MANAGEMENT CONSULTANT
Why become a management
consultant/business coach?
Are you qualified?
Pitfalls and
opportunities of self-employment
2. RUNNING A MANAGEMENT CONSULTANCY
BUSINESS - PART 1
An introduction to Management Consultancy
What
to consider when establishing your office or workspace
3. RUNNING A
MANAGEMENT CONSULTANCY BUSINESS - PART 2
How to use questionnaires
to work with clients
How can you be an advisor, project manager, coach
and trainer?
How to help a start up business
How to help a business
that is 'in trouble'
How to help a business that needs to expand
4.
HELPING CLIENTS DECIDE ON BUSINESS STRATEGY
Setting up clear goals
Understanding
the current business climate
Making a business/financial plan
Cash
flow management
Varying needs of different individuals
5.
IMPROVING A CLIENT'S CUSTOMER SERVICES
The importance of a customer
The
cycle of service
Sales versus customer service
Using the cycle of
service to boost business
Troubleshooting
6. INCREASING A
CLIENT'S SALES
Defining 'sales'
A look at some situations
Topics
for expansion
7. IMPROVING A CLIENT'S MARKETING
Your client's
niche
The value your client offers that niche
Features versus
benefits
Marketing their products
8. IMPROVING YOUR CLIENT'S
FINANCES - PART 1
What to do if you don't have financial experience
Follow
the money
Book-keeping/accounting practices
Financial forecasts
Sales
Outsourcing
9.
IMPROVING YOUR CLIENT'S FINANCES - PART 2
Using the sales ledger to
generate business
Getting control of accounts receivable
Financing
expansion
10. SOLVING A CLIENT'S PRODUCTION, OPERATIONS OR
PRODUCTIVITY PROBLEMS
Evaluate how the entire business functions
Five
common problem areas
Look for ways to make improvements
11.
DEVELOPING AN OWNER'S LEADERSHIP AND DELEGATION SKILLS
Identification
of skills available through associates and colleagues, temporary,
part-time and administrative team members.
Six areas to ensure
effective communication delegation of tasks.
How to accomplish more in
less time through delegation.
Research about the best leaders.
How
to effectively delegate different tasks to different types of team members.
Progress
reporting and how to ensure delegated tasks remain on schedule and within
budget.
12. IMPROVING A CLIENT'S STAFF RECRUITMENT, RETENTION AND
DEVELOPMENT
Defining a job description
Ways to find qualified
prospects
The interview process
The offer letter
How to retain
qualified employees
Employee development
Building teamwork
13.
SPECIALITY COACHING - HOW TO HELP SMALL BUSINESSES
Why many small
retailers need a business consultant
Three types of retailing prospects
you can help
How to get hands-on retailing experience quickly
Where
to find advice and ideas from other experts
Questions to ask clients
before you give advice
14. MARKETING YOURSELF
How to look
for work
6 ways to look for clients
Getting experience
Your first
meeting
Understanding your client's needs
15. THE ADVANCED
BUSINESS COACH
Types of business
Your business plan
Alternative
financial resources
More on finding clients
How to improve your own
sales letter
How to keep clients happy
Deciding how much to charge
Letter
of agreement
Getting paid - chasing your money
