Business Communication Courses

Course

In Cardiff

£ 2,995 + VAT

Description

  • Type

    Course

  • Location

    Cardiff (Wales)

  • Duration

    2 Days

  • Start date

    Different dates available

Courseware Folder Certificate Experienced Instructor Materials Refreshments

Facilities

Location

Start date

Cardiff
See map
Castle Street, CF10 1SZ

Start date

Different dates availableEnrolment now open

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Reviews

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • Business Communication
  • Meetings
  • IT
  • Project
  • Team Training
  • Communication Training
  • Skills and Training

Course programme

The Knowledge Academy Business Communication Skills 2 day course covers the following topics:

Introduction

Mastery of communication gets results. This workshop has proved it time and time again. If you can build a reputation as a strong communicator then you will be an invaluable asset to your company, especially in times of recession.

What distinguishes this intensive two-day workshop from others is that it is highly practical. It doesn’t just tell you what to do; it shows you how to do it, with lots of individual practice, coaching and feedback. Combining research from positive psychology, business theory and actor-training, the workshop takes you through a system of simple but powerful techniques to ensure that you have more impact in every situation. Not only will you project yourself with confidence and presence; you will be able to unlock your potential to influence meetings, interviews, presentations, phone calls, conference calls, negotiations and video conferences. You’ll see a marked difference in your performance and back at the office you’ll be confident enough to put it all into practice immediately.

Pre-Requisites

There are no pre-requisites.

Who should attend?

Anyone who wants to improve their ability to influence, motivate, inspire and communicate more effectively with others. It will particularly benefit: New Managers, Sales & Marketing Managers, Project Leaders, Team Leaders, Senior Managers, Consultants; Engineers, Business Managers

What will you learn?

  • Maximise your communication skills and personal credibility
  • Hold the attention of people when you are speaking
  • Speak fluently and confidently even under stress
  • Handle difficult meetings sensitively and constructively
  • Overcome conflict and learn to deal with problem situations
  • Deliver confident, convincing presentations
  • Get your message across effectively in all circumstances
  • Deal with nerves
  • Motivate your team
  • Create rapport with the people you meet
  • Strengthen your personal presence

Course Outline

Day One

Day One gives you a complete overhaul of your behavioural skills, then sets up a tool kit of powerful techniques that will equip you for every business situation. It also gives you the secrets of creating winning presentations.

Where you are

  • Your field of communication
  • Defining your communication challenges
  • Using Emotional Intelligence
  • Understanding the dynamics of teams
  • Understanding how you come across

Where you want to be

  • What do we expect from an effective speaker?
  • Setting personal targets: what do you want to change?
  • What is meant by presence and charisma?

Developing Personal Presence and Impact

  • How to find focus when you are speaking
  • How to strengthen your body language
  • How to let go of tension when under pressure
  • How to improve your posture to look more confident
  • How to improve your breathing
  • How to avoid monotony and strengthen your voice
  • How to ensure that others listen when you are speaking

Developing an effective, effortless energy

  • How to centre your energy
  • How to strengthen your concentration to think on your feet
  • How to conserve energy while looking more powerful
  • How to increase your presence in the space

Creating winning presentations

  • Structuring a presentation
  • Grabbing the attention of your audience
  • Creating and keeping rapport with your audience
  • Effective language that keeps your audience involved
  • Dealing with jargon
  • Making technical information clear and understandable
  • Creating drama, interest and freshness
  • Finding your own voice
  • Avoiding ‘death by PowerPoint’
  • Using language to inspire and motivate your audience

Day Two

Day Two introduces further techniques and applies them in specific situations such as meetings, interviews and presentations.

Understanding communication

  • The principles of effective communication
  • How to get ahead at work
  • Applying the principles to relevant situations

Influencing meetings and interviews

  • How to bring the right energy into the room to influence the outcome
  • Reading the non-verbal signals that others project
  • How to find a strong, clear focus to give you more control in any situation
  • How to deal with difficult people to diffuse conflict and reach a solution
  • How to look and walk like a manager with effortless authority
  • How to make team members feel confident and valued
  • Developing a rapport with senior managers, team members, customers.
  • Looking confident and relaxed under pressure
  • Listening effectively
  • How to match the right message to the right person
  • How to run more effective audio and video conferences

Making your message connect

  • Giving impact and clarity to your language
  • Using eye contact effectively

Putting it all into practice

  • Testing the techniques in a final exercise
  • Feedback on progress and development
  • Setting an action plan for applying the work

Additional information

  • Learn to be a great communicator in business
  • Highly practical course with extensive feedback
  • See an increase in your performance at work
  • Competitive pricing
  • Training in luxury venues
  • Courses delivered by world class training instructors
  • Training course includes certificates
  • Book Online or Call 01344 203999 to speak to a training advisor today

Business Communication Courses

£ 2,995 + VAT