Business Management Level 2

Business Managers are accountable for operating organisations, departments and teams. Work generally involves overseeing people, managing activities, physical resources and information, keeping records, defining policy and putting it into practice, and sometimes making decisions about sales and purchases.

Modules

Module 1 ‰ÛÒ Effective Management

• The manager‰Ûªs role
• Managing yourself
• Managing information
• Managing finance

Module 2 ‰ÛÒ Employing People

• Recruiting staff
• Legal aspects of employment
• Keeping staff
• Parting with staff

Module 3 ‰ÛÒ Performance Management

• Performance Management
• Contracts of Employment
• Equal Opportunities
• Disciplinary Management
• Categorising Conduct
• Managing Assertiveness

Module 4 ‰ÛÒ Time Stress & Crisis Management

• Evaluating your situation
• Time balance techniques
• Stress
• Relaxation
• Crises
• Time management techniques