Business Process Modelling
Course Summary:
This course focuses on analysing, modelling and improving business processes. At the end of the course each candidate should understand the importance of BPM.
You will Learn How To:
Explain the key BPM techniques
Identify when a business process technique should be used
Model an organisation including the business environment and core business processes
Model current business processes using a standard notation
Analyse the human performance aspects of tasks and processes
Evaluate and improve business processes by applying re-design patterns
Take account of the perspectives of different stakeholders.
Course Topics:
Introduction & Background to BPM
The purpose of business process modeling
Understand the Stakeholder View
Stakeholder Analysis and Management
Stakeholder Categories and Identification
What is business process modelling?
Introduction
Overview of different business process modelling techniques
Process mapping
Process re-alignment
Interpreting the process model
Why process mapping?
The purpose of business processing
Approaches to business process modeling
Modelling the AS-IS business process
Modelling the TO-BE business process
BPM notations
Swim Lanes
Artifacts
Flow Objects
Connecting Objects
Application of business process
Defining realistic process
Process Modelling - 7 view framework
Meeting the requirements through modelling
Tailoring process
Case Study
Background
Identify and model core business processes
Model business processes at different levels A wide range of BPM techniques including workflow, swim lanes, gateways and activities are explored
During the BPM workshop you will apply the techniques to a range of real life case studies
