CACHE Level 2 Certificate in Working in the Health Sector (QCF)

How is the course structured?

Unit 1 : Communication skills for working in the health sector

The aim of the unit is to develop an understanding of communication for working in the health sector. The unit covers the forms of communication and the barriers which may need to be overcome, as well as the importance of working within guidance. Learners will become aware of the different people they may need to communicate with and the importance of using appropriate communication in each case.

Learning Outcomes:

The learner will:

1. Understand how to communicate with a range of people
2. Understand how to reduce barriers to effective communication.
3. Understand how to maintain accurate and complete records.
4. Understand how to maintain confidentiality.
5. Know how to present a positive image of self, organisation and service.

Unit 2 : Equality and diversity in the health sector

The aim of the unit is to develop an understanding of equality and diversity for working in the health sector. The unit covers equality and diversity in relation to everyone within the sector, including those who use the services, their supporters, staff, visitors and the general public. Learners will gain awareness that it is everyone’s responsibility to act in ways that support equality and diversity and how this should be embedded in their working practice.

Learning Outcomes:

The learner will:

1. Know how legislation and guidelines support equality and diversity.
2. Know how to work in ways that support equality and diversity.
3. Know how to respond to behaviour that is discriminatory.

Unit 3 : Health, safety and security in the health sector

This unit aims to give the learner an understanding of how they can assist in maintaining health, safety and security in a healthcare environment. It incorporates aspects such as identifying risk; relevant legislation and workplace policies and procedures; how to respond to emergency situations and how to
report issues.

Learning Outcomes:

The learner will:

1. Know how to assist in maintaining a healthy, safe and secure working environment consistent with legislation and organisational policies and procedures.
2. Know how to summon immediate help in an emergency.
3. Understand the need for, and ways of, reporting incidents related to health, safety and security.

Unit 4 : Maintaining quality standards in the health sector

The unit aim is to gain an understanding of how to deliver quality standards of service that address legislation, policies and procedures in the health sector. Learners will understand the importance of working with others, delivering service within their boundaries of knowledge and expertise and reporting and seeking help to use resources efficiently.

Learning Outcomes:

The learner will:

1. Know how legislation, policies and procedures determine quality standards of work.
2. Know the limits of own expertise and knowledge and when to refer to others.
3. Know how to use resources efficiently to support quality standards.

Unit 5 : People and personal development in the health sector

The aim of the unit is to gain an understanding of own personal development in the health sector. This unit covers the expectations of a named work role in relation to the NHS Knowledge and Skills Framework (KSF).

Learning Outcomes:

The learner will:

1. Explore a work role in the health sector.
2. Know how to contribute to a personal development plan.

Unit 6 : Service improvement in the health sector

The aim of the unit is to develop the ability to contribute to service improvement in the health sector and to enable learners to make suggestions relating to improvements to service provision. The unit looks at how to carry out evaluative
work, identify issues and improvements and implement changes to practice.

Learning Outcomes:

The learner will:

1. Know how to carry out evaluation of services.
2. Know how to pass on constructive ideas for improving service provision.
3. Know how to make changes to own practice to improve service provision.

Course Enrolment Fees

Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Working in the Health Sector home study course is £406.25, though for a limited time we are offering you the opportunity to pay only £325 which is a 20% discount if you enrol online and pay in full.

You can also opt for our Easy Payment Plan and enrol online today by paying a deposit of £81.25 and then 4 equal payments of £81.25 per month. The first instalment is paid about a month after you receive your course.

Please Note : A registration fee of £53.00 is due within four weeks of enrolment if you wish to receive your CACHE certificate on successful completion of your course.