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Call Centre courses London
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Call Centre, Best Practice, Correct Vocabulary...
- Course
- Inhouse in London
- Different dates available
- 1 Day
...The value of personalizing their interactions and developing relationships Vocal techniques that will enhance their speech and communication ability Personalized... Learn about: Customer Service, Communication Training, Sales Training...
- Course
- London
- Different dates available
...of the taxation of qualifying and non-qualifying products, Tax Exempt products and will be of interest to Life Companies, Friendly Societies... Learn about: Sales Representatives, Call Centre, Sales Training...
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The staff and the course is very much worthy of appreciation.
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- Short course
- London
- 1 Day
...Understand the importance of effective listening skills when dealing with customers and work colleagues. Topics covered: Listening Skills Questionnaire... Learn about: Customer Care, Listening Skills, Customer Service...
...Understand the importance of effective listening skills when dealing with customers and work colleagues. Topics covered: Listening Skills Questionnaire... Learn about: Customer Care, Listening Skills, Customer Service...
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The staff and the course is very much worthy of appreciation.
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Similar training online and classroom-based
- Course
- Online
- Different dates available
...a PDF copy and £29 for an original print copy sent to you by post or for both £39... Learn about: Phone Etiquette, Speaking Like a Star, Types of Questions...
- Course
- Online
- Intermediate
- Different dates available
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Customer Service, Sales Process, Customer Service Skills...
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