Certificate In Conflict Resolution Online Course

Learn How To Resolve Conflicts of Any Size There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. Conflict resolution, grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size. You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame. Course Topics: Building Positive Energy Fishbone Diagram Agreement Frame By the end of this Certificate in Conflict Resolution Online Course, you will be able to: Understand what conflict and effective conflict resolution means. Understand all six phases of the conflict resolution process. Understand the five main styles of conflict resolution. Be able to adapt the process for all types of conflicts. Be able to break out parts of the process and use those tools to prevent conflict. Be able to use basic communication tools, such as the agreement frame and open questions. Be able to use basic anger and stress management techniques Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone. Recognition & Accreditation This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique...