Certificate In Meeting Management Online Course

Module One - Getting Started

By the end of this course, you will be able to:

• Planning and Preparing
• Identifying the Participants
• How to choose the time and place
• How to create the agenda
• How to set up the meeting space
• How to incorporate your electronic options
• Meeting Roles and Responsibility
• Use an agenda
• Chairing a Meeting
• How to deal with disruptions
• How to professionally deal with personality conflicts
• How to take minutes
• How to make the most of your meeting using games, activities, and prizes

Module Two - Planning and Preparing (Part 1)

• Identifying the Participants
• Choosing the Time and Place
• Creating the Agenda

Module Three - Planning and Preparing (Part 2)

• Lesson One: Gathering Materials
• Lesson Two: Sending Invitations
• Lesson Three: Making Logistical Arrangements

Module Four - Setting up the Meeting Space

• Lesson One: The Basic Essentials
• Lesson Two: The Extra Touches
• Lesson Three: Choosing a Physical Arrangement

Module Five - Electronic Options

• Lesson One: Overview of Choices Available
• Lesson Two: Things to Consider
• Lesson Three: Making a Final Decision

Module Six - Meeting Roles and Responsibilities

• Lesson One: The Chairperson
• Lesson Two: The Minute Taker
• Lesson Three: The Attendees
• Lesson Four: Variations for Large and Small Meetings

Module Seven - Chairing a Meeting (Part 1)

• Lesson One: Getting Off On the Right Foot
• Lesson Two: The Role of The Agenda
• Lesson Three: Using a Parking Lot

Module Eight - Chairing a Meeting (Part 2)

• Lesson One: Keeping the Meeting on Track
• Lesson Two: Dealing with Overtime
• Lesson Three: Holding Participants Accountable

Module Nine - Dealing with Disruptions

• Lesson One: Running In and Out
• Lesson Two: Cell Phone and PDA Ringing
• Lesson Three: Off On a Tangent
• Lesson Four: Personality Conflict

Module Ten - Taking Minutes

• Lesson One: What are Minutes?
• Lesson Two: What Do I Record?

Module Eleven - Making the Most of your Meeting

• Lesson One: The 50 Minute Meeting
• Lesson Two: Using Games
• Lesson Three: Giving Prizes
• Lesson Four: Stuffed Magic

Module Twelve - Wrapping Up

Words from the Wise

• DALE DAUTEN - A meeting moves at the speed of the slowest mind in the room. (In other words, all but one participant will be bored, all but one mind underused.)
• ASHLEIGH BRILLIANT - Our meetings are held to discuss many problems which would never arise if we held fewer meetings.
• PETER F. DRUCKER - Meetings are a symptom of bad organisation. The fewer meetings the better.
• WILBUR FISK - The individual, who is habitually tardy in meeting and appointment, will never be respected or successful in life.