Certificate In Outlook 365 Essentials Online Course

Module One: Getting Started
By the end of this course, you should be able to:

• Understand the Outlook 365 browser interface
• Open and close the Outlook 365 web app
• Understand IM settings
• Filter messages
• Check messages
• Create, rename, move, and delete folders
• Understand Junk Mail options
• Use the address book
• Attach a file or insert a picture in a message
• View message details
• Flag or categorize an item
• Create rules
• Use automatic replies
• Create a group
• Create appointments and meeting requests
• Share the calendar
• Work with contacts and groups
• Use the task list
• Use dates and reminders

Module Two: Welcome to Office 365 Web Apps

• The Home Page
• Opening Outlook
• Understanding the Outlook 365 Interface
• About IM
• Selecting a Theme
• Closing Outlook

Module Three: Working with Your Inbox (Part One)

• Viewing Your Inbox
• Filtering Messages
• Checking Messages
• Marking an Item Read or Unread
• Replying to or Forwarding a Message from the Inbox
• Ignoring Conversations

Module Four: Working with Your Inbox (Part Two)

• Changing the View
• Creating Folders
• Moving Messages to Folders
• Renaming, Moving and Deleting Folders
• Adding to Favorites
• About Junk Mail

Module Five: Creating a New E-Mail

• Creating an E-mail
• About the Address Book
• Finishing Your Message
• Attaching a File
• Inserting a Picture
• Sending the Message

Module Six: Managing E-Mail Messages

• The Received Message Window
• Opening a Chat Message
• Viewing Message Details
• Printing a Message
• Deleting an E-Mail

Module Seven: Using Outlook’s Organizational Tools

• Flagging an Item for Follow-up
• Using Categories
• Performing a Simple Search
• Performing a Complex Search
• Creating a Basic Rule
• Creating an Advanced Rule

Module Eight: Outlook Options

• About the Outlook Options
• Setting Automatic Replies
• Creating a Group
• Creating a Signature

Module Nine: An Introduction to the Calendar

• Getting Started
• Creating an Appointment
• Changing Your Calendar View
• Creating a Meeting Request and Using the Scheduling Assistant
• Editing an Appointment
• Managing Reminders
• Sharing Your Calendar

Module Ten: An Introduction to Contacts

• Getting Started
• About Importing Contacts
• Creating a New Contact
• Working with Contacts
• Creating a New Group
• Working with Groups

Module Eleven: An Introduction to Tasks

• Getting Started
• Creating a New Task
• Setting a Date and Reminder
• Setting a Repeating Task
• Forwarding a Task
• Updating a Task Status

Module Twelve: Wrapping Up
Words from the Wise