Challenging behaviour in Dementia Services 3hrs

The course is designed to provide learners with the knowledge, understanding
and skills required to promote positive behaviour and respond appropriately to
incidences of challenging behaviour when managing dementia care.

This unit is relevant to workers who provide direct personal care to
individuals in all care settings – hospital, residential, day, foster care or in
the client’s own home.

• Understand how legislation, frameworks, codes of practice and policies
relate to positive behavioural support with dementia services
• Understand dementia behaviour patterns and use of proactive and
reactive strategies
• Understand confusion and misinterpretation of communication
• Look at practical ways of distraction and de-escalation
• Respond appropriately to incidents of challenging behaviour
• Understand safeguarding ethics with behavioural support
• Support individuals and others following an incident of challenging
behaviour in a practical way
• Review and revise person centred approaches when promoting positive
behaviour.