CIEH Level 2 Award in Conflict Resolution and Personal Safety

Short course

In Swindon

£ 160 + VAT

Description

  • Type

    Short course

  • Location

    Swindon

  • Duration

    1 Day

This CIEH accredited course has been developed to help organisations protect their staff as well as their organisational and operational effectiveness. Suitable for: All employees

Facilities

Location

Start date

Swindon (Wiltshire)
See map
Cherry Orchard North, Kembrey Park, SN2 8UH

Start date

On request

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Reviews

Course programme

CIEH Level 2 Award in Conflict Resolution and Personal Safety

Overview

Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives and commitment to prosecution have brought improvements in organisations like the NHS, London Underground and many pubs and clubs that now work together to monitor and bar known troublemakers. Yet high staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to businesses can be very high indeed.

Course Content
The qualification covers the following topics:
  • The law
  • The work environment
  • Resolving confrontational situations
  • Personal safety
Qualification information Designed for: All employees
Course duration: 6 hours
Assessment method: Multiple choice examination
QCA Accredited: Yes

CIEH Level 2 Award in Conflict Resolution and Personal Safety

£ 160 + VAT