CIOB CIH Level 2 Certificate in Housing Maintenance
Course
In London
Description
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Type
Course
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Location
London
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Duration
18 Weeks
This course aims to address and accredit a range of genericskills such as communications, technical knowledge, customer careand ICT that will improve service delivery to tenants, residents,service users and employers and increase the value of staff totheir organisation. Suitable for: This course suits:
Facilities
Location
Start date
Start date
About this course
You will need to be working in a paid or voluntary capacity in arelevant post and possess a good level of written and spokenEnglish. This may be assessed by a test and/or interview.
Reviews
Course programme
This course suits:
- Maintenance professionals operating within the social housing
sector. - Non-technical staff from either a customer service or housing
management background (including those working in specialist
repairs call centres) who want to qualify and progress to become a
recognised professional. - Staff working in social housing who want to move from a
technical to a management role or vice versa
This course aims to address and accredit a range of generic
skills such as communications, technical knowledge, customer care
and ICT that will improve service delivery to tenants, residents,
service users and employers and increase the value of staff to
their organisation.
Subjects:
- Customer Service Skills for Housing
- Housing Technology and Maintenance
- Structures and Operations of Housing Organisation
- Housing Regulations and Legislation
This can lead to the CIOB-CIH Level 3 Certificate in Housing
Maintenance or the CIH Level 3 Housing Services Certificate.
This can lead to employment in:
- Social Housing Organisations
- Private contractors working on social housing repairs and
improvement contracts
You will need to be working in a paid or voluntary capacity in a
relevant post and possess a good level of written and spoken
English. This may be assessed by a test and/or interview.
How will I be assessed?
Assessment is by written assessment set by the CIOB-CIH and
internally set assignments, reports and presentations. There are no
formal exams.
What will it cost?
If you are under 19 and a home student, in most circumstances,
you don't pay any fees. However, you will need to find this out
when you apply.
Course fee:
£775Exam fee:
£105
Please note: For courses of more than one year, the fees
stated apply to the first year only. These costs are for the
academic year 2009-2010. Costs for 2010-2011 will be available in
spring 2010.
CIOB CIH Level 2 Certificate in Housing Maintenance