Cisco Courses | Cisco Certification
Course
In Cardiff
Description
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Type
Course
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Location
Cardiff (Wales)
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Duration
2 Days
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Start date
Different dates available
The Knowledge Academy Courseware Book Manual Certificate Experienced Instructor Refreshments
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Networking
- Basic
- Cisco
- IT
- Basic IT training
- Basic IT
Course programme
Who Should Attend
The primary audience for this course is as follows:
Administrators
IT support personnel
Helpdesk support staff
The secondary audience for this course is as follows:
Introduction to Cisco Unity Connection for Network Engineering Staff Personnel
Course Certifications
The course is used in these certifications, specializations, curricula, and learning maps:
Cisco Unified Communications Specialist
Prerequisites
The knowledge and skills that a delegate must have before attending this course are as follows:
Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail administration tasks
Basic understanding of Cisco Unified Communications Manager
Course Objectives
Upon completing this course, the delegate will be able to meet these overall objectives:
Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system
Describe the components that are required for user call processing by Cisco Unity Connection
Implement the various features and options that are available to users in Cisco Unity Connection
Use the various applications, tools, and reports that are available in Cisco Unity
Connection
Course Content
Introduction
Module 1: Introduction to Cisco Unity Connection
Overview of Cisco Unity Connection
Navigating Cisco Unity Connection
Understanding Call Handlers, Users, and Call Flow
Module 2: Configuration of Users and Contacts
Explaining Users and Contacts
Managing Multiple Users
Module 3: Implementation of Features
Implementing the Dial Plan
Understanding User Features
Accessing Voice Messaging and User Features
Managing Distribution Lists
Module 4: Use of Cisco Unity Connection Applications, Tools and Reports
Designing an Audiotext Application
Using Cisco Unity Connection Tools and Reports
Using the DRS
Additional information
- Cisco certifications are used globally by employers recruiting IT staff
- Courses delivered by world class Cisco instructors in luxury venues
- Obtain a most sought after recognised certification such as CCNA
- Cisco enables you to gain a competitive edge within the IT Industry
- All Cisco Systems courses includes material, manuals and exam preparation
- Book Online or Call 01344 203999 to speak to a Cisco advisor today
Cisco Courses | Cisco Certification