Cisco Courses | Cisco Certification

Course

In Cardiff

£ 1,695 + VAT

Description

  • Type

    Course

  • Location

    Cardiff (Wales)

  • Duration

    2 Days

  • Start date

    Different dates available

The Knowledge Academy Courseware Book Manual Certificate Experienced Instructor Refreshments

Facilities

Location

Start date

Cardiff
See map
Castle Street, CF10 1SZ

Start date

Different dates availableEnrolment now open

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Reviews

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • Networking
  • Basic
  • Cisco
  • IT
  • Basic IT training
  • Basic IT

Course programme

The Knowledge Academy Administering Cisco Unity Connection v8.0 2 day course covers the following topics:

Who Should Attend

The primary audience for this course is as follows:

Administrators

IT support personnel

Helpdesk support staff

The secondary audience for this course is as follows:

Introduction to Cisco Unity Connection for Network Engineering Staff Personnel

Course Certifications

The course is used in these certifications, specializations, curricula, and learning maps:

Cisco Unified Communications Specialist

Prerequisites

The knowledge and skills that a delegate must have before attending this course are as follows:

Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing

Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail administration tasks

Basic understanding of Cisco Unified Communications Manager

Course Objectives

Upon completing this course, the delegate will be able to meet these overall objectives:

Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system

Describe the components that are required for user call processing by Cisco Unity Connection

Implement the various features and options that are available to users in Cisco Unity Connection

Use the various applications, tools, and reports that are available in Cisco Unity

Connection

Course Content

Introduction

Module 1: Introduction to Cisco Unity Connection

Overview of Cisco Unity Connection

Navigating Cisco Unity Connection

Understanding Call Handlers, Users, and Call Flow

Module 2: Configuration of Users and Contacts

Explaining Users and Contacts

Managing Multiple Users

Module 3: Implementation of Features

Implementing the Dial Plan

Understanding User Features

Accessing Voice Messaging and User Features

Managing Distribution Lists

Module 4: Use of Cisco Unity Connection Applications, Tools and Reports

Designing an Audiotext Application

Using Cisco Unity Connection Tools and Reports

Using the DRS

Additional information

  • Cisco certifications are used globally by employers recruiting IT staff
  • Courses delivered by world class Cisco instructors in luxury venues 
  • Obtain a most sought after recognised certification such as CCNA
  • Cisco enables you to gain a competitive edge within the IT Industry
  • All Cisco Systems courses includes material, manuals and exam preparation
  • Book Online or Call 01344 203999 to speak to a Cisco advisor today

Cisco Courses | Cisco Certification

£ 1,695 + VAT