Coaching Skills for IT Managers
Course
In Bath
Description
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Type
Course
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Location
Bath
Delegates will work with an experienced and qualified coach to develop their own skills using leading-edge techniques. By participating in this course, delegates will be able to: 1. clarify exactly what coaching is 2. discover the benefits that coaching brings to the workplace 3. explore and develop real listening as a crucial coaching skill 4. become aware of important language. Suitable for: This course is for IT managers who want to tap into the unused potential in their team to increase performance. Coaching skills are equally powerful for senior managers through to new team leaders.
Facilities
Location
Start date
Start date
About this course
The course welcomes a curiosity about coaching but it does not assume any prior coaching experience.
Reviews
Course programme
PREREQUISITES: The course welcomes a curiosity about coaching but it does not assume any prior coaching experience.
DURATION: This 2 day event involves a mix of short input sessions, group discussion and many practical activities.
OBJECTIVES: Delegates will work with an experienced and qualified coach to develop their own skills using leading-edge techniques. By participating in this course, delegates will be able to:
1. clarify exactly what coaching is
2. discover the benefits that coaching brings to the workplace
3. explore and develop real listening as a crucial coaching skill
4. become aware of important language patterns during coaching
5. highlight the subjectivity of experience and its role in coaching
6. attain an appropriate state of mind for coaching
7. investigate useful coaching frameworks
8. explore and experience feedback as a key element in coaching
9. identify opportunities to reap benefits by coaching in their own workplace
10. find resources for support when coaching in the future
COURSE CONTENT:
Practical coaching activities are an integral part of the course. The key topics explored are:
Benefits of coaching
What is coaching?
Coaching styles
Coaching goals - when is coaching appropriate
Useful presuppositions
Model of experience
Mental maps
Perceptual filters
Representational systems
Advanced listening
Rapport skills
Sensory acuity
Language skills
Working with deletions, distortions and generalisations
Predicate language
Incisive questions
Feedback skills
Receiving feedback
How to make it heard
Feeding forward
Coaching State
Managing own state
Influencing state in others
Coaching structures
TGROW
Logical levels
Incremental change (habits)
Coaching relationship
The professional alliance
Coaching agreement
Contrast with other roles
Confidentiality issues
Coaching resources
People
Books
Web
Contacts
Support groups
Next steps
Opportunities
Actions
Accountability
Review
TRH06/01
Coaching Skills for IT Managers