Customer Management college courses Wales

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  • Customer Management
  • Classroom-based in Wales
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... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation... Learn about: Customer Service, Relationship Marketing, Key Account Management...

  • NVQ
  • Newport (Wales)
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...The aim of the course is to extend your knowledge of working in retail and in particular provide you with a customer focus... Learn about: Customer Relationship Management, Customer Retention, Customer Service...

  • NVQ
  • Rhyl (Wales)
  • 1 Year
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...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...

  • NVQ
  • Rhondda Cynon Taff. (Wales)
  • 35 Weeks
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...This qualification aims to develop the candidate's knowledge of the key areas that are required to support good customer service including effective communication and handling customer complaints... Learn about: Customer Relationship Management, Key Account Management, Customer Retention...

  • Vocational qualification
  • Carmarthen (Wales)
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...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently... Learn about: Customer Service, Customer Retention, Relationship Marketing...

  • NVQ
  • Carmarthen (Wales)
  • 18 Months
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...A Higher Apprenticeship is a work based learning programme at Level 4/5 for employed professionals wanting to develop advanced skills in the workplace. Employees will need to be 18 years or over and working in a supervisory or management position. The Higher Apprentice will attend college... Learn about: Skills and Training, IT Management...

  • A Level
  • Llanelli (Wales)
  • Flexible
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