Distance learning Communication Skills college courses

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  • Communication Skills
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9 results
ADL - Academy for Distance Learning
Efficient Writing - Distance Learning college course ADL - Academy for Distance Learning

...Learn to write effectively. This course is particularly useful for people who wish to brush up on their writing skills, or to obtain basic skills which they should have, but did not develop properly while at school. It aims to provide an understanding of how to write clearly and efficiently... Learn about: Basic IT training, Writing Skills, Skills and Training...

  • Vocational qualification
  • Distance Learning
  • 100 hours of class
  • Flexible
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£325
+ VAT
ADL - Academy for Distance Learning
Communications - Distance Learning college course ADL - Academy for Distance Learning

... of Communication To identify the types of communications and barriers to communication. Language Skills To develop language skills, particularly wording. Writing... Learn about: Skills and Training, Writing Skills, Communication Training...

  • Vocational qualification
  • Distance Learning
  • 100 hours of class
  • Flexible
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£325
+ VAT

.... The course includes all study material, course textbook, Influencing With Integrity: Management Skills for Communication and Negotiation by Genie Laborde, a detailed... Learn about: Negotiation Skills, Influencing Skills...

  • Vocational qualification
  • Distance Learning
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£325
+ VAT

...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker...

  • NVQ
  • Distance Learning
  • Flexible
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£300
+ VAT

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Service Skills, Customer Care, Effective Communication...

  • NVQ
  • Distance Learning
  • 6 Months
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£695
VAT exempt

... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres... Learn about: Customer Care, Call Centre, Customer Service Skills...

  • NVQ
  • Distance Learning
  • 6 Months
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£850
VAT exempt

...Principles of Customer Service Delivery and Development: This unit reviews how organisations have developed an approach to and terminology for customer... Learn about: Customer Service Skills, Negotiation Skills, Call Centre...

  • BTEC
  • Distance Learning
  • 12 Weeks
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£650
+ VAT

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Effective Communication, Customer Care...

  • NVQ
  • Distance Learning
  • 6 Months
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£895
VAT exempt

... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone... Learn about: Customer Care, Customer Service Skills, Persuasion Skills...

  • NVQ
  • Distance Learning
  • 6 Months
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£750

... and abilities in contact centres and customer service skills... Learn about: Customer Care, Influencing Skills, Negotiation Skills...

  • NVQ
  • Distance Learning
  • 6 Months
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£1,100

... interaction skills for information, advice or guidance Client interaction Keeping promises Communication skills Values, beliefs and attitudes Confidentiality... Learn about: Guidance and Counselling, Coaching Skills...

  • NVQ
  • Intermediate
  • Distance Learning
  • 12 Months
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£300
VAT inc.