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Customer Service Distance and online learning college courses
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Verbal Communication, Effective Communication, Customer Care...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
... a recognized certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move on to lucrative supervisory and management positions in future... Learn about: MS Excel, Customer Service, Ms Word...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Service, Customer Retention Strategy, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 15 Months
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
... through measuring customer satisfaction. The job holder is an important member of the business services team and may be the first point of contact for customers... Learn about: Problem Solving, Managing situations, Business processes...
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
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- Vocational qualification
- Online
- Different dates available
- 6 Months
... and produces happy customers. Exceeding customer expectations can improve customer loyalty and improve your sales and boost customer retention. Excellent and consistent customer service is the foundation of any successful business and this course focuses on the critical role individuals play in building... Learn about: Quality Assurance, Skills and Training, Controlling Change...
... and produces happy customers. Exceeding customer expectations can improve customer loyalty and improve your sales and boost customer retention. Excellent and consistent customer service is the foundation of any successful business and this course focuses on the critical role individuals play in building... Learn about: Quality Assurance, Skills and Training, Controlling Change...
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
← | → see all
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful completion... Learn about: Market Research, Quality Systems, Quality Assurance...
- NVQ
- Online
- Different dates available
- 6 Months
- Support service
- Online campus
- Personal tutor
...video-recorded presentation, voice-recorded interview, assessor observation and/or written questionnaire response... Learn about: Business Plan, Conflict Resolution, Customer Care...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
- Delivery of study materials
...carers and individuals during times of crisis. • Assessment, implementation and review of assistive technology in social care... Learn about: Communication Skills, Social care, Care Education...
...carers and individuals during times of crisis. • Assessment, implementation and review of assistive technology in social care... Learn about: Communication Skills, Social care, Care Education...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Online
- Different dates available
- 5 Days
...in terms of presentation and the basics. This training will make you amongst the most highly trained professional Taxi Drivers in the... Learn about: Customer Service, First Aid, Visual Impairment...
- NVQ
- Online
... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Customer Service Skills, Customer Care, Verbal Communication...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
... and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...principles of conflict management This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish. Assessments... Learn about: Customer Retention, Customer Manager, Customer satisfaction...
- NVQ
- Online
- Different dates available
- 18 Months
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
... that influences change and improvements in service. Utilising both organisational and generic IT systems to carry out your role with an awareness of other digital technologies. This could be in many types of environment including contact centres, retail, webchat, service industry or any customer service point... Learn about: Business processes, Problem Solving, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 1 Year
... of the selling process and the importance of customer care... Learn about: Sales Training, Customer Service, Business Administration...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...a hotel manager has to complete as part of their job responsibilities... Learn about: Hotel Management, Hospitality Management, Telephone answering...
- BTEC
- Online
...By a portfolio of written assignments, practical role plays and external assessments What may it lead to? You can progress onto Level 1 courses in Business... Learn about: Customer Service, Retail Marketing, IT Management...
- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
- Delivery of study materials
...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services... Learn about: Health and Social Care, Customer Care, Care Education...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
...understanding and skills required to work in a senior role with adults in an adult care setting. The qualification prepares you to manage complex situations... Learn about: Professional development, Team Leader, Customer Service...
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